Objectives:The objective of this study is to introduce an innovative hybrid approach that incorporates CNN and Bi-LSTM models to provide a solution to the sentiment analysis problem. The HCNN-BiLSTM Model is the acronym that we present for this methodology. Methods: Pre-processing, feature extraction, and sentiment classification are the three steps in this procedure. In the pre-processing stage, unneeded data gathered from the source text reviews is filtered out utilizing NLP systems. The prior studies presented an integrated strategy referred to as RBDT, which generates particular feature sets depending on the examination, for effectively extracting features. Next, sentiments are predicted using the proposed cutting-edge HCNN-BiLSTM model and grouped various sentimental phrases into five main groups: interest, sadness, anger, happiness, and disinterest. Findings: The findings showed that in terms of F-measure, accuracy, word count, and computational time, this suggested the HCNN-BiLSTM Model operates better than conventional deep learning (CNN) and machine learning techniques (SVM). Novelty: This proposed approach uses advanced methods on five review datasets, which include the Amazon dataset, Spotify app reviews, FIFA World Cup reviews, COVID-19 Vaccination reviews, and ChatGPT reviews, to produce competitive outcomes.