“…Beginning in 2001, sentiment analysis and opinion mining research started to gain much attention from researchers due to the development of machine learning techniques for natural language processing, the availability of datasets, and the potential for commercialization [7]. There are numerous examples of how sentiment analysis has been used in various sectors, such as for business and marketing [8,9], politics and public opinion [10,11], healthcare and medicine [12,13], customer service and support [14,15], teaching and education [16,17], stock market prediction [18,19], tourism and hospitality [20,21], and others.…”