2017
DOI: 10.1177/1938965517719282
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Servant Leadership, Employee Job Crafting, and Citizenship Behaviors: A Cross-Level Investigation

Abstract: While servant leadership is widely recognized as a people-oriented management style, little attention has been directed to understand the positive outcomes of servant leadership on different stakeholders in the hospitality context. This research examines the mediating role of employee job crafting in the relationship between servant leadership and individual employees’ interpersonal citizenship behaviors directed at both internal and external stakeholders. Multisourced survey data collected from 238 hotel empl… Show more

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Cited by 133 publications
(137 citation statements)
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References 54 publications
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“…Another important context factor that affects individual proactive behavior is leadership. Some empirical studies have found a positive role of employee-oriented leadership (Lichtenthaler & Fischbach, 2018), empowering leadership (Esteves & Lopes, 2017a;Kim & Beehr, 2018;Thun & Bakker, 2018) and servant leadership (Bavik, Bavik, & Tang, 2017;Harju, Schaufeli, & Hakanen, 2018;Yang, Ming, Ma, & Huo, 2017) in shaping employee approach crafting. Those leaders give autonomy to employees and encourage employees to pursue long-term goals, thereby promoting employees' motivation to craft.…”
Section: Antecedents Of Approach Craftingmentioning
confidence: 99%
“…Another important context factor that affects individual proactive behavior is leadership. Some empirical studies have found a positive role of employee-oriented leadership (Lichtenthaler & Fischbach, 2018), empowering leadership (Esteves & Lopes, 2017a;Kim & Beehr, 2018;Thun & Bakker, 2018) and servant leadership (Bavik, Bavik, & Tang, 2017;Harju, Schaufeli, & Hakanen, 2018;Yang, Ming, Ma, & Huo, 2017) in shaping employee approach crafting. Those leaders give autonomy to employees and encourage employees to pursue long-term goals, thereby promoting employees' motivation to craft.…”
Section: Antecedents Of Approach Craftingmentioning
confidence: 99%
“…Servant leadership meta-analysis 41 Bambale, Shamsudin, and Subramaniam (2015) Jaramillo et al (2009) Siddiqi (2013) Bavik, Bavik, and Tang (2017) Johnson (2016) Trivers (2009) Bobbio, van Dierendonck, and Manganelli (2012) Liden et al (2015) Tuan (2017) Bouzari and Karatepe (2017) Liden et al (2008) van Dierendonck andNuijten (2011) Brubaker, Bocarnea, Patterson, and Malingumu, Stouten, Euwema, and Babyegeya (2016) Vondey (2010) Chen et al Gilmore, Hu, Wei, Tetrick, and Zaccaro (2013) Li, Yu, Yang, Qi, andFu (2014) Gong, Huang, andFarh (2009) LMX -Creativity Aleksi c, Miheli c, Cerne, and Skerlavaj (2017) Liao, Liu, and Loi (2010) Pan, Wu, Zhou, and Lou (2015) Chughtai (2016) Martinaityte and Sacramento (2013) Tierney, Farmer, and Graen (1999) Huang, Krasikova, and Liu (2016) Meng, Tan, and Li (2017) van Dyne, Jehn, and Cummings (2002) Jiang and Yang (2015) Muñoz-Doyague and Nieto (2012) Volmer, Spurk, and Niessen (2012) Joo ( …”
Section: Continuedmentioning
confidence: 99%
“…Jaramillo et al (2009) Siddiqi (2013) Bavik, Bavik, and Tang (2017) Johnson (2016) Trivers (2009) Bobbio, van Dierendonck, and Manganelli (2012) Liden et al (2015) Tuan (2017) Bouzari and Karatepe (2017)…”
mentioning
confidence: 99%
“…In this category, researchers have also applied a behavioral modeling framework (Bandura, 1986) to theorize and show that job crafting behaviors can be imitated by coworkers (e.g., Bakker et al, 2016;Demerouti & Peeters, 2018). Finally, researchers have investigated the role of leadership as an antecedent of job crafting, including servant leadership (Bavik et al, 2017;Harju et al, 2018), employee-oriented leadership (Lichtenthaler & Fischbach, 2018b), transformational leadership (Hetland et al, 2018), and the quality of the leader-member exchange relationship (Radstaak & Hennes, 2017). These studies mostly show a positive relationship between a supportive leadership style and approach forms of job crafting, but they provide limited evidence that leadership style affects avoidance crafting.…”
Section: Social Context As Influencing Individual Job Craftingmentioning
confidence: 99%