“…Underutilization of existing services was attributed to services being inappropriate. Formal care providers identified distance and lack of transport, cost of services for the user, lack of choice in services, and a shortage of skilled staff as challenges in dementia service delivery (Innes, Cox, Smith, & Mason, 2006). In a third study, which explored rural dementia services from the perspective of rural service organizations (Mason, Blackstock, Cox, Innes, & Smith, 2005), 72% of respondents reported that dementia service coverage was inadequate.…”