2010
DOI: 10.3141/2143-12
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Service Reliability Measurement Using Automated Fare Card Data

Abstract: This paper explores the potential of using automated fare card data to quantify the reliability of service as experienced by passengers of rail transit systems. The distribution of individual passenger journey times can be accurately estimated for those systems requiring both entry and exit fare card validation. With the use of this information, a set of service reliability measures is developed that can be used to routinely monitor performance, gain insights into the causes of unreliability, and serve as an i… Show more

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Cited by 51 publications
(57 citation statements)
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“…The resulting travel time distribution captures all passenger trips that started within that time period and are distributed over all trains that served the respective OD pair. For a more in-depth discussion, see Uniman (2009) and Uniman et al (2010). In the specific case of a high-frequency metro line, the temporal aggregation of passenger journeys captures passengers of multiple trains, but often only a few trains are affected by a delay.…”
Section: Passenger Impactmentioning
confidence: 99%
“…The resulting travel time distribution captures all passenger trips that started within that time period and are distributed over all trains that served the respective OD pair. For a more in-depth discussion, see Uniman (2009) and Uniman et al (2010). In the specific case of a high-frequency metro line, the temporal aggregation of passenger journeys captures passengers of multiple trains, but often only a few trains are affected by a delay.…”
Section: Passenger Impactmentioning
confidence: 99%
“…The CityDashboard data have also been used to extract useful information for other purposes such as generating insights into sustainable transport systems or the health impact of bicycle sharing systems (Woodcock et al, 2014); for example, the Bike Share Map 42 shows the status of biking system docks in real-time for several cities around the world. Uniman et al (2010) used data from the Oyster Smart Card (public transport card for the London Underground) to determine the reliability of the Underground system. Using data on the entries and exits to/from London Underground stations, they developed metrics based on the travel time of passengers.…”
Section: Passive Non-framework Datamentioning
confidence: 99%
“…In most cases, when deducting the transfer times, travel distance increased one station. Considering the passenger's psychological requirements of reducing walking distance and waiting time, passengers who travel at a loop line will choose a path which has a small number of transfer times [4] .…”
Section: B the Impact Of Different Transfer Times On Travel Timementioning
confidence: 99%