Servitizing climate science—Institutional analysis of climate services discourse and its implications

Harjanne, Atte

doi:10.1016/j.gloenvcha.2017.06.008

Cited by 41 publications

(26 citation statements)

References 46 publications

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“…This requires a paradigm shift among forecasters and researchers, which appears to be slowly finding its way through the organization. For example, the notion 'science for service' has been taken up, indeed explicitly reflecting a shift towards the servitization (Harjanne, 2017) of MET Norway's research and operational activities. Similarly, one interviewee stated that interactions with users are approached with the idea that ' … the user is always right.…”

Section: Resultsmentioning

confidence: 99%

“…This recognition goes hand-in-hand with the increasing 'servitization' (Harjanne, 2017) of meteorology from a science that mostly produces and broadcasts data, to a service that informs and advises societal actors. Knowing how users incorporate weather and sea-ice information in their activities should thus be considered throughout the information value chain (Figure 1) (Dawson et al, 2017).…”

Section: Introductionmentioning

confidence: 99%

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Toward valuable weather and sea-ice services for the marine Arctic: exploring user–producer interfaces of the Norwegian Meteorological Institute

2019

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Recognition is growing that valuable weather, water, ice and climate (WWIC) services for marine, Arctic environments can only be produced in close dialogue with its actual users. This denotes an acknowledgement that knowing how users incorporate WWIC information in their activities should be considered throughout the information value chain. Notions like co-production and user engagement are current terms to grapple with user needs, but little is known about how such concepts are operationalized in the practical context of tasks and responsibilities of National Meteorological and Hydrometeorological Services (NMHS). Based on a series of in-depth, qualitative interviews with a diversity of personnel from the Norwegian Meteorological Institute, we describe the shifting dynamics of interactions between WWIC information providers and maritime stakeholders operating in Arctic environments. Three key challenges are discussed, pertaining to both day-to-day and strategic interactions:(1) the importance of knowing how information is used, (2) the increasing automation of meteorological practices and the growing need for user observations, and (3) the need for bridging research-tooperations gaps. We embed these findings in a discussion on how user-producer interfaces are shaped and transforming through an ongoing negotiation of expertise, changing the roles and responsibilities within particular constellations of co-producing WWIC information services. ARTICLE HISTORY

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Section: Resultsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Toward valuable weather and sea-ice services for the marine Arctic: exploring user–producer interfaces of the Norwegian Meteorological Institute

2019

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“…While it is acknowledged that different users have different needs, in practice-even when a sectoral approach is applied-the diverse CCAP are not adequately differentiated, and the various types of users within a sector are not further distinguished (Swart et al 2017). The fundamental problems on the user side are frequently considered to be a lack of climate literacy, interest, or skills to utilize the available information (Christel et al 2018;Harjanne 2017;WMO 2014). Since perception, motivation, trust, and/or preferences may vary substantially-depending on whether the user is a climate impacts researcher, consultant engineer, business manager, or policy maker-more empirical studies are needed that systematically evaluate the extent to which climate services really meet the needs of the targeted users, and how social, cognitive, and behavioral processes influence the use of climate services in decision-making.…”

Section: B Scrutinizing the Use Of Climate Informationmentioning

confidence: 99%

“…So far, research has focused on producers (Kjellström et al 2016;Harjanne 2017;Räsänen et al 2017) and users of climate services (Cavelier et al 2017;Golding et al 2017a,b;Porter and Dessai 2017;Bruno Soares et al 2018). An undifferentiated discourse about ''the producer'' and ''the user'' is problematic: while a large amount of research acknowledges that different users have different needs, too often the research does not distinguish between different categories of users (Swart et al 2017).…”

Section: Introductionmentioning

confidence: 99%

“…Similarly, the existing literature on climate services is highly fragmented and often very context specific, which complicates any progress on fully understanding their nature. The rapidly increased number of studies on CCA measures has resulted in long lists of possible services for CCA, and accordingly, a lack of both coordination mechanisms ) and critical discourse (Harjanne 2017) in the climate service domain has recently been diagnosed.…”

Section: Introductionmentioning

confidence: 99%

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Evolving Climate Services into Knowledge–Action Systems

Weichselgartner

Arheimer

2019

Weather, Climate, and Society

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The current landscape of climate services represents a highly diverse and still growing range of programs, projects, and portals involved in developing and/or providing climate services at different administrative levels and spatial-temporal scales. The diversity of service producers, users, and policy arenas has created a highly heterogeneous data-and information-oriented service landscape, and the authors contend that the domain of climate services requires efforts toward agreed structures and forms of conceptualization, operationalization, and evaluation. It is proposed here that qualitative classification be applied into climate change adaptation products, services, and systems to better guide research, policy, and practice with a clear terminology and analysis framework. This differentiation allows the pinpointing of critical challenges associated with the production and application of climate-relevant information, as well as the identification of suitable metrics to assess the impact of climate services. The article concludes with recommendations to advance climate services into knowledge-action systems and increase their sustainability.

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Managing expectations: articulating expertise in climate services for agriculture in Belize

Haines

2019

Climatic Change

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A range of institutions and individuals are engaging in the provision, translation, and application of scientific climate information, with the aim of supporting agricultural decision-making in the context of climate variability and change. This article contributes to understanding political and ethical dimensions of climate services by focusing on how expertise is articulated by those who deliver anticipatory information to potential users. The article draws on interviews and observations with forecasters, advisors, and decision-makers in Belize-a low-lying, coastal country recognised to be particularly vulnerable to the impacts of climate change. I show how emerging debates over who and what is left out of climate services are not only about the use and usability of climate knowledge, but about how individuals and institutions are positioned in relation to each other and to uncertain futures in Belize and elsewhere.

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Servitizing climate science—Institutional analysis of climate services discourse and its implications

Cited by 41 publications

References 46 publications

Toward valuable weather and sea-ice services for the marine Arctic: exploring user–producer interfaces of the Norwegian Meteorological Institute

Toward valuable weather and sea-ice services for the marine Arctic: exploring user–producer interfaces of the Norwegian Meteorological Institute

Evolving Climate Services into Knowledge–Action Systems

Managing expectations: articulating expertise in climate services for agriculture in Belize

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