“…In today's competitive and unpredictable business world, modelling and simulation has been used as a tool to support decision making in different areas such as manufacturing, services, healthcare, public services and many more, being an essential element of daily process in enterprises (Jahangirian, Eldabi, Naseer, Stergioulas, & Young, 2010;Azab & AlGeddawy, 2012). Since the Monte Carlo method invented in 1947, many other simulation methods have emerged in order to determine the outcome of an experiment or event differentiating mainly between dynamic and static modelling (Mourtzis, Doukas, & Bernidaki, 2014;Perez et al, 2018).…”