In 2013, U.S. data centers accounted for 2.2% of the country's total electricity consumption, a figure that is projected to increase rapidly over the next decade. Many important workloads are interactive, and they demand strict levels of quality-of-service (QoS) to meet user expectations, making it challenging to reduce power consumption due to increasing performance demands.This paper introduces Hipster, a technique that combines heuristics and reinforcement learning to manage latency-critical workloads. Hipster's goal is to improve resource efficiency in data centers while respecting the QoS of the latency-critical workloads. Hipster achieves its goal by exploring heterogeneous multicores and dynamic voltage and frequency scaling (DVFS). To improve data center utilization and make best usage of the available resources, Hipster can dynamically assign remaining cores to batch workloads without violating the QoS constraints for the latency-critical workloads. We perform experiments using a 64-bit ARM big.LITTLE platform, and show that, compared to prior work, Hipster improves the QoS guarantee for Web-Search from 80% to 96%, and for Memcached from 92% to 99%, while reducing the energy consumption by up to 18%.