Skills Management as Knowledge Technology in a Software Consultancy Company

Dingsøyr, Torgeir; Røyrvik, Emil A.

doi:10.1007/3-540-44814-4_10

Cited by 16 publications

(15 citation statements)

References 3 publications

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“…If they browse WoX a bit, they can find that 'this person knows a lot about low-level Windows-patching' and that 'this person is good at Apache webserver set up'", one developer said. This function of finding and linking "who knows what" is often an underestimated function of knowledge management systems, and in the case of Computas it overlaps with their "Skills-management" system [24]. The WoX notes gives clues to where to search for further knowledge, and may in this way be said to broaden the opportunity structures for knowledge sharing in Computas [25].…”

Section: Finding Competencementioning

confidence: 99%

An empirical study of an informal knowledge repository in a medium-sized software consulting company

Dingsøyr

Røyrvik

2003

25th International Conference on Software Engineering, 2003. Proceedings.

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Numerous studies have been conducted on design and architecture of knowledge repositories. This paper addresses the need for looking at practices where knowledge repositories are actually used in concrete work situations. This insight should be used when developing knowledge repositories in the future.Through methods inspired by ethnography this paper investigates how an unstructured knowledge repository is used for different purposes by software developers and managers in a medium-sized software consulting company. The repository is a part of the company's knowledge management tool suite on the Intranet. We found five distinct ways of using the tool, from solving specific technical problems to getting an overview of competence in the company. We highlight the importance of informal organization and the social integration of the tool in the daily work practices of the company.

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Section: Finding Competencementioning

confidence: 99%

An empirical study of an informal knowledge repository in a medium-sized software consulting company

Dingsøyr

Røyrvik

2003

25th International Conference on Software Engineering, 2003. Proceedings.

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“…For this purpose, tools are used to create and transfer knowledge. The increasing importance of knowledge, often also referred to as a critical source of business, has led businesses to work systematically in acquiring, storing and sharing knowledge, which is knowledge management [7]. It is also important to look at the ways of sharing and exchanging knowledge between the participants in the construction project.…”

Section: Problem Statementmentioning

confidence: 99%

Current State of Knowledge - based Systems Used in Architecture, Engineering and Construction

Mandičák¹,

Behúnová²,

Mésároš³

et al. 2020

TEM Journal

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Architecture, Engineering and Construction or generally construction industry has recently been characterized by increased requirements for information and communication technologies and knowledge systems. All participants of a construction project, from architect through contractor to investor require a high level of automatization. This results in pressure and increased demand for the use of knowledge systems that streamline these processes. This research discusses the issue of the knowledgebased system used in architecture, engineering and construction field. The main aim of the research was to analyze knowledge-based systems used in architecture, engineering and construction and find the overview of exploitation level in this construction sector. The research sample includes all significant participants of the construction project from designer to investor. All research samples were tested by statistical tests and all the data coming from the construction project are realized in Slovakia.

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“…A more thorough description of our findings is available in [7], and studies of usage of other KM tools in the same company can be found in [3] and [6].…”

Section: P R a C T I C A L K N O W L E D G E M A N A G E M E N T T O mentioning

confidence: 99%

Practical knowledge management tool use in a software consulting company

2005

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Skills Management as Knowledge Technology in a Software Consultancy Company

Cited by 16 publications

References 3 publications

An empirical study of an informal knowledge repository in a medium-sized software consulting company

An empirical study of an informal knowledge repository in a medium-sized software consulting company

Current State of Knowledge - based Systems Used in Architecture, Engineering and Construction

Practical knowledge management tool use in a software consulting company

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