Small Steps Lead to Quality Assurance and Enhancement in Qatar University

Level of Total Quality Management Adoption in Qatari Educational Institutions: Private and Semi-Government Sector

“…Unfortunately, there is limited literature emphasizing the adoption of TQM values and philosophy in Qatar (Al-Attiyah & Khalifa, 2009;Al-Khalifa & Aspinwall, 2000, 2001Salaheldin, 2009;Salaheldin & Zain, 2007), especially in an Downloaded by [Central Michigan University] Leverage points for a total quality culture transformation. Adapted from Bounds, Yorks, Adams, and Ranney (1994, p. 491) and Sulaiman (2002, p. 183).…”

“…At the university level, Qatar University (the only state university in Qatar), has focused on raising its standards through varied approaches such as the establishment of the Qatar University Reform Plan (Al-Attiyah & Khalifa, 2009;AlAzmeh 2006) to develop its mission and vision and to review its organizational objectives, governance structures, and roles (e.g., to continually improve the quality of instructional and educational services, and promote administrative efficiency such as self-assessment of corporate identity program and international accreditations). Additionally, six American universities were established at the Education City in Doha to enhance domestic capabilities in HE without the associated infrastructure costs and to support academically able students to study at world-class universities for the preparation of a knowledge-based society.…”

Managing Quality from a Distance: A Case Study of Collaboration Between Oman and New Zealand

“…Thus, providing clear information about how undergraduate study links to both postgraduate programmes and to media industries is another important part of the quality assurance feedback cycle. Providing feedback to stakeholders has also been repeatedly advocated by Al Attiyah andKhalifa (2009), Crossman andClarke (2010) and Anaam et al (2009).…”

“…The foundation programme provides one year of intensive study in English but ongoing language support throughout the degree is also required. The Student Learning Support Centre programmes and structures in Qatar University described in Al Attiyah and Khalifa (2009) may provide an institutional model that could be adapted for Oman. Knight (2008) suggested that the language level of instructors may also need to be considered.…”

“…Currently there appear to be no clear guidelines for the writing of Oman-specific material, nor any understanding of the local tutor's critical role in developing appropriate teaching content. On the other hand, having sufficient material for each module provided externally allows both time and opportunity for reflective practice and continuous improvement that could be modelled on Qatar University's Student Learning Outcomes Assessment System (Al Attiyah & Khalifa, 2009). Thus as the degree is refined and applied more and more to local Omani conditions, teaching material will move further away from its New Zealand origins.…”