Smart Chatbot System for E-Commerce Assitance based on AIML

Nursetyo, Arif; Setiadi, De Rosal Ignatius Moses; Subhiyakto, Egia Rosi

doi:10.1109/isriti.2018.8864349

Cited by 24 publications

(10 citation statements)

References 6 publications

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“…Input questions from users will be processed through three stages, namely, parsing, pattern matching, and crawling data using AIML. It can answer all user requests well, with an average response time of 3.4 seconds which is significantly fast [53].…”

Section: ) Marketingmentioning

confidence: 99%

The Rising Trends of Smart E-Commerce Logistics

KALKHA

Khiat

Bahnasse³

et al. 2023

IEEE Access

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Smart Logistics (SL) offers a competitive advantage for e-commerce by utilizing Information and Communication Technologies (ICT) such as IoT, AI, Blockchain, Cloud computing, 5G, etc. This technology automates, optimizes, and enables real-time tracking and monitoring of shipments, predicts, and prevents delays, and optimizes delivery routes and schedules. It also provides greater visibility and control, allowing e-commerce businesses to react quickly and efficiently to changes in demand or supply. The purpose of this study is to investigate the impact of digitalization on trade logistics in e-commerce, emphasizing the significance of smart logistics for the e-commerce industry. We reviewed 288 articles published in the last decade in the Scopus database to assess the maturity of research in this area. For researchers, this study provides a better understanding of smart e-commerce logistics and identifies research gaps in the literature. For e-commerce professionals, it can help them adopt the latest technological trends in their logistics. Through a systematic literature review and network analysis approach, the study has contributed by identifying 5 clusters related to ICT application fields in e-commerce and 5 clusters related to important ICT enablers in smart logistics. We also identified several research gaps and areas for future study, including the underutilization of computer vision technology and the need for further research on product quality inspection and accessibility for people with disabilities. Additionally, we suggest exploring the power of deep learning to solve Vehicle Routing Problems (VRP) and optimizing sensing data volume for minimizing costs associated with data storage and transfer. This study provides a comprehensive overview of the state of the art in smart logistics for e-commerce and serves as a guide for future research in this field.

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Section: ) Marketingmentioning

confidence: 99%

The Rising Trends of Smart E-Commerce Logistics

KALKHA

Khiat

Bahnasse³

et al. 2023

IEEE Access

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“…In an attempt to provide accurate and speedy response for users of e-commerce, [21] proposed an intelligent chatbot based on AIML. The Chatbot was applied to the Telegram application.…”

Section: Related Workmentioning

confidence: 99%

Development of a Mobile-Based Hostel Location and Recommendation Chatbot System

Isinkaye¹,

AbiodunBabs²,

Paul³

2022

IJITCS

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A Chabot is a conversational intelligent agent that has the capability of engaging in human-like interaction with its users. A lot of chatbots have been developed, but to the best of our knowledge, there are few or no chatbots that have been developed for hostel location integrated with a recommendation component to ease the cost, time, and stress of identifying suitable hostels for students, especially at higher institutions of learning. Therefore, this work develops a location-based chatbot system enhanced with recommendation capabilities to allow students to locate hostels that satisfy their needs in an easy and efficient way. The chatbot system was designed as a cross platform compatibility application with different tools and technologies which include Python, HTML and CSS with JavaScript to enhance the interactivity and attractiveness of the system. PHP provides access to MySQL database. The chatbot system provides good experience to its users in terms of loading speed, user friendliness, interface appearance, platform compatibility and recommendation accuracy as it allows them identify suitable hostel speedily and as well provides personalized recommendation of hostels to them.

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“…(Categories like cars, electronics, books, cloths, music stuff, antique items etc.) [3]. Clustering-based method is used for recommendation of products and also to forecast the end price of an online auction [4].…”

Section: Related Workmentioning

confidence: 99%

Virtual Auction featured with AI Chat System & Payment Provision (VACP)

Railkar¹

2022

IJSREM

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The design and the implementation of an effective virtual auction service providing a platform for clients and vendors is presented in this paper. It uses a very efficient way of purchasing and selling any products through a virtual auction system. Virtual auctions reach buyers and sellers worldwide. Virtual auctions provide the reach to find the right buyer for every item. By using this system any person or an organization such as a government, or business institution can be more modular and organized in their buying and selling. Features like an AI chat system, Payment provision make this system more attractive and efficient. The system has been designed in such a manner that the users of the system will get all the necessary information, and it is capable of providing an easy, effective and reliable way of purchasing and selling via a virtual auction system which will change the usual scenario of auctions which happens in the real world. Key Words: machine learning, e-commerce, web application, payment gateway, assistive technology, virtual auction.

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Smart Chatbot System for E-Commerce Assitance based on AIML

Cited by 24 publications

References 6 publications

The Rising Trends of Smart E-Commerce Logistics

The Rising Trends of Smart E-Commerce Logistics

Development of a Mobile-Based Hostel Location and Recommendation Chatbot System

Virtual Auction featured with AI Chat System & Payment Provision (VACP)

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