Smart occupational health and safety for a digital era and its place in smart and sustainable cities

Abstract

<abstract> <p>As innovative technologies emerge, there is a need to evolve the environments in which these technologies are used. The trend has shifted from considering technology as a support service towards making it the means for transforming all complex systems. Smart cities focus their development on the use of technology to transform every aspect of society and embrace the complexity of these transformations towards something leading to the well-being and safety of people inhabiting these cities. Occupational Health and Safety (OHS) is an essential aspect to be considered in the design of a smart city and its digital ecosystems, however, it remains unconsidered in most smart city's frameworks, despite the need for a specific space for smart OHS. This paper summarizes a 9-month process of generation of a value proposition for evolving the sector of OHS based on a value-map in whose creation several stakeholders have participated. They focused on identifying the products, the methods, the organizational structures and the technologies required to develop an updated, dynamic and robust prevention model focused on workers in smart and complex contexts, and to improve the organizations' capability to guarantee safety even in the most changing, digital and disruptive settings. To assess the relevance and validity of this value-map, a study was carried out to match the set of its elements and its specific and conceptual products discovered, considering also the definition of the past needs and future trends of the sector that a set of renowned stakeholders and key opinion leaders (with mastery in OHS from several companies and industries) have recently defined for the decade of 2020. A prospective analysis of this match is presented, revealing that there is still an existing gap to be covered in the context of smart cities design: the explicit guarantee of safety for workers.</p> </abstract>

Behavioral Patterns of Supply and Demand Sides of Health Services for the Elderly in Sustainable Digital Transformation: A Mixed Methods Study

“…Relying on the elements of "organization-service-technology" to build a digital transformation framework, this model implements service model reconstruction with patients as the core, emphasizes the provision of digital services from the supply side, and reduces digital adaptation barriers on the demand side. Among the three elements of digital transformation of public services, technical elements have been shown not to be one of the factors that lead to the dilemma of digitalization, while organizational elements and service elements are the key elements to respond to the real dilemma of the aging transformation of digital health services [35].…”

Sustainable Transformation of Digital Health Services- A Stakeholder Exploratory Case Study

“…Relying on the elements of "organizationservice-technology" to build a digital transformation framework, this model implements service model reconstruction with patients as the core, emphasizes the provision of digital services from the supply side, and reduces digital adaptation barriers on the demand side. Among the three elements of digital transformation of public services, technical elements have been shown not to be one of the factors that lead to the dilemma of digitalization, while organizational elements and service elements are the key elements to respond to the real dilemma of the aging transformation of digital health services [26].…”

Digital transformation in organizational health and safety to mitigate Burnout Syndrome

“…Believing that new technological solutions can be developed to help to identify and prevent burnout Syndrome, and based on previous research supporting the speeding-up role of technologies to improve OHS ( 10 ), in 2022 the IRSST-UC3M Research Chair funded by the Regional Institute for Occupational Health and Safety of the Community of Madrid ( https://www.comunidad.madrid/centros/instituto-regional-seguridad-salud-trabajo ), launched the “Creativity for Digital Transformation C4DX-OHS” ( https://catedrairsst.uc3m.es/en/challenge-c4dx-in-ohs/ ). The aim is to find creative solutions to Burnout Syndrome through digital transformation that will improve the quality of life of workers.…”