Smart Services in Smart Cities: Insights from Science Mapping Analysis

Abstract

Against the backdrop of the expanding debate on smart cities, the objective of this paper is to examine to what extent and to what end the connection between smart services and smart cities has been explored in the literature, and what to make of it. It is argued that smart services, including demand- and innovation-driven service development, constitute an essential part of the broad concept of smart city. Viewed in this way, smart services serve as one of the key levers through which smart cities grow, develop, and build their resilience. By placing the analysis in the broader context of the smart city as smart service system, this paper sheds light on the still underexplored fields of research and suggests how they could be examined. For the purpose of the analysis, the Science Mapping (SciMat) method is employed as it allows to quantify and to visualize research output featured in Scopus and Web of Science (WoS), thus aiding the analysis. The added value of this paper is two-fold, i.e., (i) the SciMat analysis identifies the key dimensions of the nascent smart services in smart cities debate, and consequently, (ii) allows for suggesting topics that should be further investigated to detect the drivers for cities’ growth, resilience, and sustainability.

Innovative platforms for more compliant Smart Cities: A case study

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Smart mobility in smart cities: transforming the experiences of citizens into the future of smart cities

“…As a response to this, the Indian government implemented the Smart Cities Mission in June 2015 and envisions transforming 100 cities into smart cities (Government of India, 2015). This multifaceted evolution of smart city development has attracted the attention of researchers of both industry and academia to examine these advancements (Dash, 2023; Malik et al , 2022; Kashef et al , 2021). Cohen (2014) posits that the fundamental components of a smart city encompass six key elements, namely, smart living, smart governance, smart living, smart mobility, smart people and smart economic development.…”

Cross‐network service recommendation in smart cities

“…Smart services run on top of an heterogeneous infrastructure with a large network of smart devices, and consume a wide variety of value-added services, including sensor cloud services, IaaS, MLaaS, edge/fog services (e.g., embedded applications). 2 Despite the increasing intelligent servicelization of smart cities and the big projects launched all over the world, the huge number of available smart services is not fully exploited by users. In fact, the absence of a public or federated repository that exposes smart services features (e.g., pricing models, security policies, service level agreements, etc.)…”

“…Such smart environments offer intelligent facilities to users in various domains and contexts, such as smart building, smart health care, smart transportation, smart urban networks, etc. Smart services run on top of an heterogeneous infrastructure with a large network of smart devices, and consume a wide variety of value‐added services, including sensor cloud services, IaaS, MLaaS, edge/fog services (e.g., embedded applications) 2 …”