Social Media and Community Policing Implementation in South Eastern Europe: A Question of Trust

Czapska, Janina; Struzińska, Katarzyna

doi:10.1007/978-3-319-89297-9_6

Cited by 3 publications

(6 citation statements)

References 4 publications

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“…Results are similar to Czapska & Struzinska (2018) who found that in South Eastern Europe majority of respondents named phone calls as the main mean and fastest way to report a crime. ICTs are influencing citizens' participatory culture.…”

Section: "We Use Telephone Call" (Cfgd Reference 3) "I Use Telephone ...supporting

confidence: 86%

“…Whenever citizens saw security threat along the border, they instantly link up with authorities to either side of the border without waiting to go and follow formal immigration processes: "We talk and share with police officers in Mozambique through WhatsApp" (PFGD Reference 8). Results are similar to Clavell et al (2018) and Czapska & Struzinska (2018) that social media improves police-citizen relations. Due to reciprocal interaction through social media, it facilitates two-way communication.…”

Section: Citizens Participation In Community Policing Initiativessupporting

confidence: 75%

“…This paper is about citizen participation in community policing and application of Information Communication Technology (ICT) in attainment of security in community. Community policing is policing philosophy that is tailored to changing needs of local communities in different geographical locations (Cossyleon, 2019;Czapska & Struzinska, 2018;Verma et al, 2013). However, common thread across all of its contemporary manifestations, can be distilled to focus on those activities which seek to forge close partnership between police and communities to reduce crime (Brewster et al, 2018;Nalla & Newman, 2013;Purdy, 2013;Roberts, 2018).…”

Section: Introductionmentioning

confidence: 99%

“…Partnership between the police and the community working together to reduce crime (Cossyleon, 2019;Przeszlowski & Crichlow, 2018;Yero et al, 2012), accord communities participate in policing in many ways including; neighborhood policing (Czapska & Struzinska, 2018;Verma et al, 2013), social media e.g., Facebook, Twitter and WhatsApp (Clavell et al, 2018). These platforms offer police to participate digitally in security issues affecting community security before they can be physically present on ground.…”

Section: Introductionmentioning

confidence: 99%

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Digital Community-Policing Application at Muloza Border of Malawi and Mozambique in Mulanje

Kumwenda,

Tembo,

Mphande

et al. 2023

ijmst

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Information Communication Technology has created digital space to modernize citizens social networks and interaction to discuss and exchanging information. Social media has also become catalyst for citizen-police interaction to enhance security. The paper assessed Information Communication Technology applications in community policing in Malawi. Focus group discussions and key informant were used to gather qualitative data and was analysed using NVivo. Household structured questionnaire was collected and was analyzed using descriptive and inferential statistics (Chi-Square test) in SPSS version 20. Results show most commonly used Information Communication Technology (ICT) gadgets are mobile phones dominated by basic mobile phones. Most used applications were telephone call, SMS and WhatsApp respectively. Commonly used media communication format was calls followed by pictures then videos to communicate insecurity or criminal activities by informing, sharing, warning and tracing criminal activities. The ICT applications enabled citizens to initiate dialogue with authority, deposit evidence monitored in the community. The current study focused on the ICT application and how they have enabled citizens’ participation in community policing. The study recommends future research on effectiveness, efficiency and ethics in community-policing amidst perverse applications of ICTs in Muloza and Malawi.

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Section: "We Use Telephone Call" (Cfgd Reference 3) "I Use Telephone ...supporting

confidence: 86%

Section: Citizens Participation In Community Policing Initiativessupporting

confidence: 75%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Digital Community-Policing Application at Muloza Border of Malawi and Mozambique in Mulanje

Kumwenda,

Tembo,

Mphande

et al. 2023

ijmst

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“…Onderzoek laat echter zien dat het gebruik van sociale media door de politie vaak uit eenrichtingsverkeer bestaat (Crump, 2011;Bullock, 2018). Ook de veronderstelling dat op deze wijze het vertrouwen van burgers in de politie kan worden versterkt, blijkt in de praktijk nauwelijks te worden waargemaakt (Crump, 2011;Brewster e.a., 2018;Czapka & Struzinska, 2018). Deels kan dat worden begrepen als gevolg van het feit dat digitalisering en het gebruik van sociale media ook kunnen bijdragen aan de eerder gesignaleerde afstand tot burgers.…”

Section: Technologisering En Digitaliseringunclassified

Relaties tussen politie en burgers in een veranderende context

Terpstra¹,

Verhage²,

Reemst³

2022

Tijdschrift Voor Criminologie

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Digital Defiance’s Affecting Use of Information Communication Technology Deployed for Prevention and Detection of Crime in Community Policing in Malawi

Kumwenda,

Tembo,

Mphande

et al. 2024

AJASR

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ICTs digital space has modernized citizen socialization amongst citizens to enhance security and is augmenting for lack of resource constraints as well as promoting less agents on ground thereby strengthening internal security through community policing. Availability of ICT gadgets, applications, and initiatives make simple and influential crime reporting and crime control. This study examines factors that affect the use of information communication technology deployed for crime prevention and detection in community policing. Mixed methods exploratory sequential design was used to collect data. Qualitative purposive sampling targeted four focus group discussions of 10 participants each and one key informant interview of 10 participants, interview guide instrument was utilized. Quantitative household survey used Yamene (1969) formular to identify 432 respondents who were randomly distributed into 10 locations of Muloza and used structured questionnaire. Qualitative data analysis follows transcribing, coding, and grouping into sub-themes, themes that answer research objectives aided by NVivo application. Quantitative analysis used descriptive statistics in SPSS version 20. Under pragmatics paradigm guided by democratic participation, social-disorganization and broken window theories, results show that the majority of ICTs are mobile telephones, which play an important role in the storage, dissemination, and replication of security information in community policing. Dominated by married persons at 56.5% in the youth category of 57.2% respondents. The police are faced with the technical challenge of installing and maintaining ICTs. The police have no ICT resources deployed for the prevention, detection, and investigation of crime in Muloza. Hence, the police rely on personal mobile phones, which are operated on do it yourself as convenience by victim or law enforcement agent to follow an issue. Regression when tested at confidence interval 95.0% showed that some factors have significance value on use of ICTs deployed for prevention and detection of crime in community policing (i) Age at p=.001 (ii) Education at p=.000 (iii) Income at p=.000 (iv) Knowledge expertise at p=.000 (v) Cost of accessing technologies at p=.009 and (vi) Trust issues between police and people at p=.009. The importance of ICTs is that they have revolutionized monitoring and surveillance that may improve prevention, detection, and investigation of crime in community policing, and allow for storage, dissemination, and replication of security information. Proper use of ICTs for prevention and detection of crime may improve police investigations. Citizens’ wide use of ICTs in formal and non-formal ways may help reduce corruption through wide information storage replication and dissemination.

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Social Media and Community Policing Implementation in South Eastern Europe: A Question of Trust

Cited by 3 publications

References 4 publications

Digital Community-Policing Application at Muloza Border of Malawi and Mozambique in Mulanje

Digital Community-Policing Application at Muloza Border of Malawi and Mozambique in Mulanje

Relaties tussen politie en burgers in een veranderende context

Digital Defiance’s Affecting Use of Information Communication Technology Deployed for Prevention and Detection of Crime in Community Policing in Malawi

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