Social Media and Trust — A Systematic Literature Review

Håkansson, Peter; Witmer, Hope

doi:10.15341/jbe(2155-7950)/03.06.2015/010

Cited by 34 publications

(20 citation statements)

References 26 publications

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“…In this study, the element of trust as reported by participants referred to perception that a person and information shared by a person in Facebook can be trusted. This is consistent with previous study that reported low rating of trust through interaction in Facebook (Håkansson & Witmer, 2015). This can be attributed to Facebook interaction which lacks in non-verbal cues and thus enhance suspicious of human.…”

Section: Discussionsupporting

confidence: 93%

Elements of positive relationships among Facebook users

Hong

Hashim

2018

GEOGRAFIA

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Based on current literature review, there is no clear definition of positive relationships. A wide variety of concepts are used interchangeably in the literature to describe positive relationships. There are still debates as to what represent positive aspects of relationships, especially in the context of online interactions such as Facebook. As an attempt to further understand about what elements comprise positive relationships, particularly in the context of online relationships, this study examines responses from 800 participants on positive aspects of their relationships in Facebook. Participants were university students from a northern Malaysian public university (178 males; 622 females) an the age range were from 19 to 39 years old. The study was conducted online using Google Form online survey. The online survey was posted in e-learning for three months in order for students to participate in this research. From the qualitative analysis, responses can be divided into eight major themes including social support, trust, interaction, positive emotion, motivation, closeness, understanding and others. The findings shed some lights on elements of positive relationships especially in online context. It also highlights similarities between online and offline relationships. The study increases understanding on how positive aspects of relationships can be conceptualised and measured and further extend theories of positive relationships across online relationships.

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Section: Discussionsupporting

confidence: 93%

Elements of positive relationships among Facebook users

Hong

Hashim

2018

GEOGRAFIA

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“…The consequence for digital social media is that, trust level is reduced or lost all together. The above views are contrary to the assertion of Hakansson (2015) who believed that digital social media affects trust positively because information is shared easily and at a lower cost than in personal interactions especially advertising and reaching out to customers. The central idea to him is communication.…”

Section: Understanding Trust and Social Mediacontrasting

confidence: 57%

The Role of Social Media Adverts and Online Trust in Organizational Growth and Profitability in Ghana: An Empirical Review

Nunyuie¹,

Fan²

2020

ijird

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Introduction and Background Over the past decade, social networks have evolved so rapidly and currently utilizes digital media; it is hard to wonder how social networks started considering how fast it has emerged (Edosomwan et. al,2011). In light of this, Carton (2009) submits that many technologies have been developed to make communication easier; this coupled with the widespread technology acceptance could account for the growth and influence of contemporary social media. Edosomwan et. al, (2011) noticed that the early 2000's saw the springing up of many social networks which increased interaction among individuals and groups with common interests. Junco, Heiberger, and Loken (2011) agreed to this by intimating that 2004 and 2005 saw the sprout of popular names like Facebook, Dogster, YouTube, and Mixi among others. These platforms paved the way for the arrival of Twitter, Instagram, WeChat, and WhatsApp. Nowadays, these platforms are generally called social media. Mayfield (2006) cited in Veil, Buehner and Palenchar (2011) opines that trust is at the center of social media is communication; also, it provides a platform for people to connect, take part in social discussions, and freely share their views. Social media was described by Veil, Buehner, and Palenchar (2011) at that time as 'new media' enables individual to become private sources of information by putting up their opinions and understanding of issues (Marken, 2007). Irrespective of the relevance of social media, it has been criticized on variable and enormous grounds. In the words of Carr (2010), 'For me, this is almost as important as climate change. Whilst of course it doesn't threaten the existence of the planet like climate change, I think the quality of our existence is threatened-and the kind of people we might have in the future'. Keen (2007) was certain that social media is gradually damaging our thinking, society, and culture. In all these descriptions of social media and networks, one key thing runs through as its core mandate and that is communication. Isaacs (2014) noted that, social media has a definite effect on communication and this cannot be overlooked. Trust is very important in communicating especially when the environment is uncertain (Ma et al, 2009). While communicating, it is important to build trust; because it is key in many relationships and helps reduce costs and

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“…•Trust (3): It is possible to say that high levels of trust provide democratization, economical stabilization, good performance, and productivity in the societies. Trust can be defined as an ethical value that is learned in the family in the early ages, and it requires mutual cooperation (Hakansson & Witmer, 2015). The subject of trust on media is evaluated as a subject that is being discussed especially in the last years directed towards the developments of new media and social media usage.…”

Section: Methodsmentioning

confidence: 99%

Changing Over From Criticism To Protectionism In Media Literacy Classes. Source Texts In Turkey

Sezgin

2016

ESJ

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Approachments, basically, are related to the subject of media literacy. The different practices sourced from these approachments have been remarked since the inception of media literacy subject discussions until today. The diversifying of media tools is dependent on its technological development. Thus, it is reaching broader areas which are necessary for evaluating the media literacy in a different and wider view. When the attempts of the government structures about the subject in Turkey and the courses were examined, wordings which have become different, over the years, in source texts have been given so much attention. Media literacy class source texts have been prepared in a critical language in Turkey. However, it is been passed into a protective and interferant wording in terms of time more than criticism. In this study, firstly, the differences between protective and interferant approachments will be explained with a critical approach directed towards media literacy. Right after that, the content of two (2) different sourced texts which has been prepared for study in the media literacy classes in Turkey will be examined based on the period they were published.

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Social Media and Trust — A Systematic Literature Review

Cited by 34 publications

References 26 publications

Elements of positive relationships among Facebook users

Elements of positive relationships among Facebook users

The Role of Social Media Adverts and Online Trust in Organizational Growth and Profitability in Ghana: An Empirical Review

Changing Over From Criticism To Protectionism In Media Literacy Classes. Source Texts In Turkey

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