Social Media as Tool of SMART City Marketing

Social Media as E-governance

“…At the same time, SCM rhetoric emphasizes participation and inclusion through digital technology. While research on government social media use asks whether it promotes participation or public relations (Bertot, Jaeger, and Grimes 2012;Bonsón et al 2012;Petrikova, Jaššo, and Hajduk 2020;Zhou and Wang 2014), very little is known about the digital lives of local governments in India.…”