Social media use and employee innovative behavior: The mediating role of employee voice

Abstract

We examined employee voice as the mediator in the social media use–employee innovative behavior relationship in the current Web 2.0 age. We used structural equation modeling to test this mediating role with 178 employees of a large enterprise in China. The results showed a significant positive relationship between social media use and employee voice, and between employee voice and innovative behavior, and a positive but not significant relationship between social media use and employee innovative behavior. Results also supported a full mediating role for employee voice in the social media use–employee innovative behavior relationship. Our findings extend prior research and suggest some mechanisms of social media use. Theoretical and practical implications are discussed.

Determining Variables that Affect Innovative Work Behavior: An Empirical Study at the Ministry of Marine Affairs and Fisheries

“…The hypothesis testing results showed that social media usage had a positive and significant effect on the innovative work behavior. It aligned with previous empirical study conducted by Han and Xia (2020), which showed that social media usage positively and significantly affected innovative work behavior. In addition, the research by Saleem et al (2017) also showed a significant positive relationship between social media usage and innovative behavior.…”

“…The study also stated that social media usage for innovative behavior research was due to their inability to cull large amounts of data, most of which was “noise.” Thus, organizations warn to rely on something other than the number and word cloud as this leads to general ideas while it will miss out on innovative things (Raman & Menon, 2018). Empirical research conducted by Han and Xia (2020) has shown that social media usage positively and significantly affects innovative work behavior. In addition, Saleem et al (2017) research shows a significant positive relationship between social media usage and innovative behavior.…”

The Impact of Social Media on Employee Mental Health and Behavior Based on the Context of Intelligence-Driven Digital Data

“…There are other mediating variables. For example, Han and Xia [ 115 ] found the mediating role of employee voice for employee innovation. Cheng and Cho [ 84 ] found the mediating role of work break activities for employee recovery experience.…”

A review of enterprise social media: visualization of landscape and evolution

“…cognition) have positive effects on employee performance in creative and innovative tasks. Moreover, some studies found that the positive relationship between ESM usage and employee innovative performance is mediated by some variables, such as the connection between teams (Kuegler et al, 2015), work engagement (Cheng et al, 2020) and employee voice (Han and Xia, 2020). 4.4.3.2.3 .…”