A Socioecological Approach 2
AbstractPurpose: This paper advances a socioecological perspective toward understanding the relationship between demography and job attitudes by considering the joint effects of individual ethnicity and ethnic group relative representation--the degree to which an individualÕs own demographic group is represented similarly in his or her organization and the community in which the organization is located.Design/methodology/approach: Hierarchical polynomial regression analyses of census and survey data from 57,000 employees of 142 hospitals in the United Kingdom suggest that ethnic group relative representation is related to ethnic minority employeesÕ job satisfaction and turnover intentions.Findings: An asymmetric pattern emerged wherein the effect of underrepresentation on turnover intentions was stronger than the effect of overrepresentation. Moreover, the effects of relative representation varied with respectful treatment by coworkers; relative representation had little effect on attitudes of employees who reported low levels of coworker respect but generally enhanced attitudes when respect was high. Evidence regarding the implications of ethnicity and diversity on employee attitudes is severely limited by its exclusive focus on dynamics within organizations. In this paper, we argue that efforts to understand diversity must consider not only the demography of organizations but also its alignment with the demography of the communities in which organizations operate. that employee attitudes are a function of the demographic characteristics of not only those in their immediate work environment, but also the degree to which these characteristics align with the demography of the community in which their organization is embedded, termed relative representation. More specifically, we anticipate that different evaluative judgments will emerge when an individual is an ethnic minority in their organization but not a minority in the community surrounding their organization as compared to a situation where the individualÕs ethnic group is similarly underrepresented in both contexts. We argue that ethnic group relative underrepresentation can reduce employeesÕ attitudes, particularly when people feel their coworkers treat them disrespectfully.Thus, this paper makes three primary contributions to extant scholarship. First, by pushing the boundaries of relational demography theory through the lens of socioecological psychology, we provide new ideas about the complex interplay between individual, organizational, and community demography. We provide the first evidence that ethnic minority employeesÕ attitudes are affected by the representation of their group inside the organization relative to their representation in the community in which the organization is embedded. The relative representation of oneÕs ethnic group offers an unexplored explanation for the equivocal findings of previous research that has not incorporated community demography. Second, in considering respectful interpersonal experie...