Social perception in the clinical dental encounter: the matched-guise technique re-visited

Carson, Lloyd; Drummond, J. R.; Newton, James P.

doi:10.1080/08870440310001652650

Cited by 6 publications

(6 citation statements)

References 54 publications

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“…In addition to broader cultural variations, there are a host of other interpersonal variations such as accent, sex, social background, age and status. There is some evidence to suggest that social status influenced dental students' perceptions of patients' communication skills and intelligence (17). Future research might further examine such variables in the dental undergraduate context.…”

Section: Discussionmentioning

confidence: 97%

Communications skills in dental education: a systematic research review

Carey

Madill

Manogue

2010

Eur J Dental Education

135

169

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Communication is an essential element of the relationship between patient and dentist. Dental schools are required to ensure that undergraduates are adequately trained in communication skills yet little evidence exists to suggest what constitutes appropriate training and how competency can be assessed. This review aimed to explore the scope and quality of evidence relating to communication skills training for dental students. Eleven papers fitted the inclusion criteria. The review found extensive use amongst studies of didactic learning and clinical role-play using simulated patients. Reported assessment methods focus mainly on observer evaluation of student interactions at consultation. Patient involvement in training appears to be minimal. This review recommends that several areas of methodology be addressed in future studies, the scope of research extended to include intra-operative communication, and that the role of real patients in the development of communication skills be active rather than passive.

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Section: Discussionmentioning

confidence: 97%

Communications skills in dental education: a systematic research review

Carey

Madill

Manogue

2010

Eur J Dental Education

135

169

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“…Using the so-called matched-guise methods, whereby an actor produced the same text in two or more variants, they were able to show how a brief recording in French vs English (in Canada) triggered different responses regarding speaker's personality, social status and character, depending on the language/accent of the speaker (Lambert et al, 1960;Bradac et al, 2001). The matchedguise test is still used today to test how judgements of speakers are affected by stereotyping in various disciplines ranging from sociolinguistics, social psychology, business research and medicine (Cargile, 1997;Cargile and Giles, 1998;Lawson and Sachdev, 2000;Dixon et al, 2002;Bilaniuk, 2003;Carson et al, 2004;Buchstaller, 2006). However, in the majority of such studies the focus has been on the hearer's judgement of the speaker, rather than on how the hearer perceives the speech event itself.…”

Section: Methodological Backgroundmentioning

confidence: 99%

An Exploratory Study on Linguistic Gender Stereotypes and their Effects on Perception

2020

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This study explores how stereotypical preconceptions about gender and conversational behaviour may affect observers’ perceptions of a speaker’s performance. Using updated matched-guise techniques, we digitally manipulated the same recording of a conversation to alter the voice quality of “Speaker A” to sound “male” or “female.” Respondents’ perceptions of the conversational behaviour of Speaker A in the two guises were then measured with particular focus on floor apportionment, interruptions and signalling interest. We also measured respondents’ explicit stereotypical gender preconceptions of these aspects. Results showed that respondents perceived the male guise as having more floor apportionment and interrupting more than the female guise. Results also indicated that the respondents had explicit stereotypes that matched these patterns, i.e. that interrupting and taking space were deemed to be stereotypically male behaviour, while signalling interest was deemed to be a female feature. The study suggests that stereotypical preconceptions about gender and conversational behaviour may skew perceptions of similar linguistic behaviour.

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“…The method was initially developed to measure attitudes towards a specific language, dialect, or accent. The matched-guise test is still widely used today to test how judgement is affected by stereotyping in various disciplines ranging from sociolinguistics and social psychology, to business, law and medicine (Lawson and Sachdev 2000;Dixon et al 2002;Carson et al 2004;Buchstaller 2006).…”

Section: Methodological Backgroundmentioning

confidence: 99%

Combatting Linguistic Stereotyping and Prejudice by Evoking Stereotypes

Deutschmann

Steinvall

2020

Open Linguistics

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The article offers an account of two projects conducted at Örebro University and Umeå University, Sweden, which are aimed at raising awareness of issues related to linguistic stereotyping using matched-guise-inspired methods (Raising Awareness through Virtual Experiencing [RAVE] funded by the Swedish Research Council and a Cross-Cultural Perspective on Raising of Awareness through Virtual Experiencing (C-RAVE) funded by the Marcus and Amalia Wallenberg foundation). We provide an overview of the methods used in university courses, with the aim to raise awareness of how stereotyping can affect our perception. We also give a more detailed account of the findings from two case activities conducted in Sweden and the Seychelles. Here the response patterns indicate that the perceived gender of a voice as well as the accent (native vs non-native) do affect respondents’ judgements of performance. We were also able to show that discussions and reflections inspired by these response patterns led to raised self-awareness of matters related to language and stereotyping. The article then moves on to a critical query of our methods and also contextualizes our work in a broader discussion on methods and initiatives for how educational institutions actively can contribute to combatting (language) prejudice and discrimination in various ways.

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Social perception in the clinical dental encounter: the matched-guise technique re-visited

Cited by 6 publications

References 54 publications

Communications skills in dental education: a systematic research review

Communications skills in dental education: a systematic research review

An Exploratory Study on Linguistic Gender Stereotypes and their Effects on Perception

Combatting Linguistic Stereotyping and Prejudice by Evoking Stereotypes

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