Social Process and Social Innovation

Tornatzky, Louis G.

doi:10.1016/b978-0-08-026303-8.50045-9

Cited by 152 publications

(262 citation statements)

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“…Some classic theories include Innovation Diffusion Theory (IDT), the six-stage model, and the TOE analysis framework. Tornatzky and Fleischer (1990) criticized IDT and maintained that classical innovation diffusion theory is critical of the notion that factors affecting information technology adoption include not only technology elements (T) but also characteristic elements of organizations (O) and environmental elements (E). After the technology–organization–environment (TOE) framework was first proposed, many scholars began to study TOE theory and related influencing factors due to its applicability.…”

Section: Literature Review and Our Contributionsmentioning

confidence: 99%

Factors affecting RFID adoption in the agricultural product distribution industry: empirical evidence from China

Shi

Yan

2016

SpringerPlus

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We conducted an exploratory investigation of factors influencing the adoption of radio frequency identification (RFID) methods in the agricultural product distribution industry. Through a literature review and field research, and based on the technology–organization–environment (TOE) theoretical framework, this paper analyzes factors influencing RFID adoption in the agricultural product distribution industry in reference to three contexts: technological, organizational, and environmental contexts. An empirical analysis of the TOE framework was conducted by applying structural equation modeling based on actual data from a questionnaire survey on the agricultural product distribution industry in China. The results show that employee resistance and uncertainty are not supported by the model. Technological compatibility, perceived effectiveness, organizational size, upper management support, trust between enterprises, technical knowledge, competitive pressure and support from the Chinese government, which are supported by the model, have significantly positive effects on RFID adoption. Meanwhile, organizational size has the strongest positive effect, while competitive pressure levels have the smallest effect. Technological complexities and costs have significantly negative effects on RFID adoption, with cost being the most significantly negative influencing factor. These research findings will afford enterprises in the agricultural products supply chain with a stronger understanding of the factors that influence RFID adoption in the agricultural product distribution industry. In addition, these findings will help enterprises remain aware of how these factors affect RFID adoption and will thus help enterprises make more accurate and rational decisions by promoting RFID application in the agricultural product distribution industry.

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Section: Literature Review and Our Contributionsmentioning

confidence: 99%

Factors affecting RFID adoption in the agricultural product distribution industry: empirical evidence from China

Shi

Yan

2016

SpringerPlus

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“…They considered that robots would decrease the quality of the service they provide; hence, the preference towards human employees instead of robots in the largest hotels was a way to humanise the customer experience and avoid perceptions of the commodification of their product. Therefore, overall, the findings do not support the role of the organisational factors identified in the Technology–Organisation–Environment framework (Tornatzky and Fleischer 1990 ) and the institutional theory (DiMaggio and Powell 1983 ) in shaping managers’ perceptions towards service robots, although respondents’ answers varied by the hotel size for some directions of robot application (Table 4 ) and impacts of robots (Table 5 ).…”

Section: Discussionmentioning

confidence: 86%

“…For example, Loffredo and Tavakkoli ( 2016 ) showed that males and younger respondents were more receptive to robots than females and older respondents. In the Technology-Organisation-Environment framework by Tornatzky and Fleischer ( 1990 ), the organisation’s characteristics (e.g. size, management structure, degree of centralisation, slack resources, etc.)…”

Section: Literature Reviewmentioning

confidence: 99%

Hotel managers’ perceptions towards the use of robots: a mixed-methods approach

Иванов

Seyitoğlu

Markova

2020

Inf Technol Tourism

145

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Adopting a supply-side perspective, the paper analyses Bulgarian hotel managers’ perceptions of service robots using a convergent mixed methods design. Structured quantitative data were collected from 79 managers using a questionnaire, while interviews were used for the collection of qualitative data from 20 managers. The findings indicate respondents feel that repetitive, dirty, dull, and dangerous tasks in hotels would be more appropriate for robots, while hotel managers would rather use employees for tasks that require social skills and emotional intelligence. The individual characteristics of respondents and the organisational characteristics of the hotels they currently worked in played little role in their perceptions of service robots. The managers considered that robots would decrease the quality of the service and were generally not ready to use robots. Additionally, the interviewees indicated that skilled and well-trained employees were more valuable and more adequate than robots for the hospitality and tourism industry. Theoretical and managerial implications are provided as well.

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“…It encompasses the three leading theories in IS adoption and diffusion research, namely, diffusion of innovations theory, resource-based theory and institutional theory (Chang, Hwang, Hung, Lin, & Yen, 2007). Meanwhile, it includes a comprehensive list of factors from technological, organisational and environmental perspectives (Tornatzky & Fleischer, 1990). These three perspectives align with the success factors found in previous literature on IT governance frameworks adoption.…”

Section: Literature Reviewmentioning

confidence: 99%

“…To address this identified deficiency, this study investigates factors influencing the success of IT governance frameworks adoption, assessed through user satisfaction and organisational performance. We propose an integrated model that draws upon the technology-organisation-environment (TOE) framework (Tornatzky & Fleischer, 1990) and the Delone and McLean’s IS success model (Delone & McLean, 2003).…”

Section: Introductionmentioning

confidence: 99%

Chasing Success: An Empirical Model for IT Governance Frameworks Adoption in Australia

Vatanasakdakul¹,

Aoun

Chen³

2017

Science, Technology and Society

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Over the past few decades, information technology (IT) has played a central role in transforming society and enabling the knowledge economy. Such transformation has also introduced new problems, leading to a growing need among organisations to adopt IT governance frameworks in order to provide assurance that their IT operations meet required standards and community expectations. However, the adoption of such frameworks is a complex phenomenon fraught with risks and challenges, and is yet to attract adequate research attention. This study explores factors influencing the success of IT governance frameworks adoption by proposing an integrated research model that draws upon the technology-organisation-environment (TOE) framework and the Delone and McLean's information systems (IS) success model. Data were collected from 126 Australian organisations that have adopted IT governance frameworks through mail surveys and analysed using the partial least-squares (PLS) method. The findings demonstrate that ease of use, innovation compatibility, training and external pressures were significant to the success of IT governance frameworks adoption, assessed through user satisfaction; while ease of use, top management support, external support and user satisfaction were found significant to organisational performance. These findings are of relevance to researchers, practitioners and a broad range of organisational stakeholders, given the growing global importance and implications of IT governance frameworks adoption to organisations.

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Social Process and Social Innovation

Cited by 152 publications

References 0 publications

Factors affecting RFID adoption in the agricultural product distribution industry: empirical evidence from China

Factors affecting RFID adoption in the agricultural product distribution industry: empirical evidence from China

Hotel managers’ perceptions towards the use of robots: a mixed-methods approach

Chasing Success: An Empirical Model for IT Governance Frameworks Adoption in Australia

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