“…(1) turn on the computer, (2) connect to the Internet, (3) surf the net, (4) do a search, (5) go to a web address, (6) save a site in Favorites, (7) exit to the desktop, (8) connect to e-mail and read Inmail (Outlook express or Hotmail), (9) send an e-mail, (10) reply to an e-mail, (11) print a page, and (12) shut-down the computer.…”