Social Relationships and Turnover: A Multidisciplinary Review and Integration

Abstract

Although there has been a notable increase in research on the effect of social relationships on turnover across different disciplines, including management, sociology, communication, applied psychology, corporate strategy, and economics over the past two decades, this stream of research has not been complied into a thorough and theoretically insightful review. In this article, we review and integrate the literature on social relationships and turnover by (a) defining social relationships broadly; (b) taking an interdisciplinary approach; (c) examining relational components embedded in turnover theories; (d) summarizing findings on the association between behavioral, structural, and psychological features of social relationships and turnover; (e) explaining how the findings can contribute to extant turnover theories; (f) discussing operationalizations of social relationships; (g) identifying limitations of prior research and theories; and (h) providing directions for future research. Our review charts what is known and unknown about the association between social relationships and turnover with the goal of laying out a path for moving forward.

Employee turnover intention among Millennials: The role of psychological well-being and experienced workplace incivility

“…They found that from a relational lens, social relationship plays a central role in the employee's decision to stay or leave. They conclude that the presence of emotional support between coworkers will reduce turnover, but instrumental support will increases turnover (Jo & Ellingson, 2019). This statement shows that attention and empathy from coworkers e-ISSN 2598-6368/ISSN 1693-7236 Yuniasanti et.al are significant for employees than give stuff or gift.…”

“…On their article, Jo & Ellingson (2019) reviewed research article from 1917 until 2017. They found that from a relational lens, social relationship plays a central role in the employee's decision to stay or leave.…”

Understanding Large-Scale Social Relationship Data by Combining Conceptual Graphs and Domain Ontologies

“…A precondition of analysing and using these relationship data intensively is to understand and represent social relations accurately, completely, and effectively. From the perspective of knowledge representation in computer science, social relationship representation needs formal syntax and semantics for implementing regular browsing, querying, and reasoning and should provide mechanisms of machine readability and human readability in addition to data consistency, reliability, and high quality [6]. From the application perspective, social relationship representations should describe key elements of relationship, including relationship context, attributes of individuals, and attributes of relationship.…”

The Relationship between Multi-Generation and Intention to Quit Working

“…Employees quit working if they feel dissatisfied in the organisation, which push them to try finding another job. In order to overcome this issue, Jo and Ellingson (2019) pointed out that supervisors must improve the quality of social relations among the employees. They need to be aware of and care about the problems faced by their employees.…”

“…Employees who receive constant motivation from their supervisors would feel more appreciated. The emotional support provided by the supervisors potentially reduce the employees' intention to quit working (Jo & Ellingson, 2019).…”