1975
DOI: 10.1037/0021-9010.60.6.774
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Some effects of position on opinion survey items.

Abstract: This study tested the effect of putting opinion survey items in different positions in a questionnaire. Equivalent samples of 284 and 281 employees in an industrial corporation completed similar questionnaires in which the placement of 46 Likert-type items were reversed. Respondents answered with less extreme responses and were slightly more likely to omit replies when items were placed later in a questionnaire. The findings suggest that comparisons of responses to identical items used in different surveys may… Show more

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Cited by 52 publications
(31 citation statements)
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“…Consistent with the present findings, Herzog and Bachrnan (1981) and Kraut, Wolfson, and Rothenberg (1975) found that when respondents were asked to rate a series of objects on the same scale, some people rated them all identically. This response pattern was found to be more common when a set of rating questions appeared at the end of a long questionnaire as compared to at the beginning, which suggests that nondifferentiation may be a response strategy that respondents utilize when they become fatigued.…”
Section: Discussionsupporting
confidence: 89%
“…Consistent with the present findings, Herzog and Bachrnan (1981) and Kraut, Wolfson, and Rothenberg (1975) found that when respondents were asked to rate a series of objects on the same scale, some people rated them all identically. This response pattern was found to be more common when a set of rating questions appeared at the end of a long questionnaire as compared to at the beginning, which suggests that nondifferentiation may be a response strategy that respondents utilize when they become fatigued.…”
Section: Discussionsupporting
confidence: 89%
“…The Random Utility Theory [24] stipulates that they will choose the option that provides them with the highest utility, i.e. individual n will pick option i if U ni > U nj.…”
Section: Methodsmentioning
confidence: 99%
“…Krosnick and Alwin (1989), and Rogers and Herzog (1984), found that non-differentiation is more common among respondents with less education. Moreover, many studies have found nondifferentiation to be more common towards the end of a questionnaire than towards the beginning (Coker and Knowles, 1987;Herzog and Bachman, 1981;Knowles, 1988;Neville, 1989a, 1989b;Knowles, Lundeen, and Irwin, 1988;Kraut, Wolfson, and Rothenberg, 1975;Krosnick and Alwin, 1989;Neville Again, Schuman and Presser (1981, p. 172) were reluctant to accept the conclusion that education was related to the effect size in their middle alternative experiments. However, the one experiment for which they reported data completely clearly indicated such a relation.…”
Section: Non-differentiationmentioning
confidence: 99%