2003
DOI: 10.1016/s0268-4012(02)00104-4
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Sorting through the dot bomb rubble: how did the high-profile e-tailers fail?

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Cited by 39 publications
(31 citation statements)
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“…They categorized variables into six CSFs: lower level of data security, inconvenient use, unstable systems, lack of information mind, dissatisfied purchasing, and social disturbance. Thornton and Marche (2003) also investigated factors that caused five high-profile e-tailers to fail, including the lack of industry experience in the specific sector of e-commerce managers, specific e -commerce business plans/strategy, recordkeeping/adequate financial control, targeted marketing strategy, distinguished market position, effective customer service, and clear value proposition. They also found that e-commerce businesses that grow rapidly have greater risk of failure.…”
Section: Csfs For E-commerce In Developed Countriesmentioning
confidence: 99%
“…They categorized variables into six CSFs: lower level of data security, inconvenient use, unstable systems, lack of information mind, dissatisfied purchasing, and social disturbance. Thornton and Marche (2003) also investigated factors that caused five high-profile e-tailers to fail, including the lack of industry experience in the specific sector of e-commerce managers, specific e -commerce business plans/strategy, recordkeeping/adequate financial control, targeted marketing strategy, distinguished market position, effective customer service, and clear value proposition. They also found that e-commerce businesses that grow rapidly have greater risk of failure.…”
Section: Csfs For E-commerce In Developed Countriesmentioning
confidence: 99%
“…The potential of the internet is now widely acknowledged. While some firms, such as Dell, Cisco, Wal-Mart, and Charles Schwab, have achieved tangible improvements in operational efficiency and revenue generation by integrating e-commerce into their value chain activities [7], not all firms have been uniformly successful [4,11,42]. Indeed, firms face a series of obstacles in www.elsevier.com/locate/dsw Information & Management 43 (2006) [204][205][206][207][208][209][210][211][212][213][214][215][216][217][218][219][220][221] adopting e-commerce [23].…”
Section: Introductionmentioning
confidence: 99%
“…In 2012, some e-commerce businesses cut down part of staffs, some e-commerce businesses went bankrupt, China Electronic Commerce Research Center analyst, Mo Dai Qing believes that the failures of ecommerce businesses will continue, superior bad discard will continue to unfold. However, many decision-makers of e-commerce businesses are continuing to make significant investment in developing e-commerce websites, in case of not being clear what factors contribute to the development of high-quality websites and how to measure their effect on e-commerce success [1][2].…”
Section: Introductionmentioning
confidence: 99%