The digital management of an archaeological site requires to store, organise, access and represent all the information that is collected on the field. Heritage building information modelling, archaeological or heritage information systems now tend to propose a common framework where all the materials are managed from a central database and visualised through a 3D representation. In this research, we offer the development of a built heritage information system prototype based on a high-resolution 3D point cloud data set. The particularity of the approach is to consider a user-centred development methodology while avoiding meshing/down-sampling operations. The proposed system is initiated by a close collaboration between multi-modal users (managers, visitors, curators) and a development team (designers, developers, architects). The developed heritage information system permits the management of spatial and temporal information, including a wide range of semantics using relational along with NoSQL databases. The semantics used to describe the artifacts are subject to conceptual modelling. Finally, the system proposes a bi-directional communication with a 3D interface able to stream massive point clouds, which is a big step forward to provide a comprehensive site representation for stakeholders while minimising modelling costs.