Status of electronic records management (e-RM) in African university libraries: <i>experience from Nigerian universities</i>

Asogwa, Brendan Eze; Ezeani, Chinwe Nwogo; Asogwa, Martha Nkiruka

doi:10.1108/lm-04-2021-0036

Cited by 9 publications

(7 citation statements)

References 24 publications

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“…Eventually, this may lead to lapses and dilemmas in executing key decisions such as retention and disposal of records. These findings echo those of other African studies undertaken by Osebe et al (2018) in Kenya, Asogwa et al (2021) in Nigeria, Mosweu (2019) in Botswana and Masuku and Ngulube (2020) in Zimbabwe, which stress that records professionals need to be reskilled to cope within the electronic records landscape.…”

Section: Inadequate Qualified Staff and Trainingsupporting

confidence: 84%

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A hermeneutic review of records management practices in Malawi: a developing country context

Simwaka,

Malanga

2023

RMJ

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Purpose This study aims to review and understand the state of records management practices in Malawi, focusing on both public and private sector organisations. Design/methodology/approach The hermeneutic framework underpinned a qualitative review of the study phenomenon. The inclusion and exclusion criterion for the literature was guided by the Preferred Reporting Items for Systematic Reviews and Meta-Analysis methodology. Fifteen documents met the eligibility criteria and informed the study findings. The literature comprised of journal articles, dissertations at both master and doctoral levels, and conference papers. Findings The study found that records are created, captured and maintained both in print and electronic formats. It also confirmed that different types of organisations (public, private, academia and civil society) recognise the need for proper records management practices. However, effective and efficient records management is besieged by numerous obstacles, including lack of funding, absence of records management policy, standards and procedures at both institutional and national levels, poor records classification systems and a lack of top management support. Most importantly, the review shows that the majority of studies in Malawi have focused on academia, with little attention to other equally fundamental areas such as agriculture, trade, tourism, transport and energy. Thus, this situation calls for more empirical studies of records management practices in those sectors. Originality/value To the best of the authors’ knowledge, this is the first kind of review to be done at a national level, so the findings provide significant insights for policymakers and research practitioners on records management research trends to date in Malawi.

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Section: Inadequate Qualified Staff and Trainingsupporting

confidence: 84%

“…In such a context, the onus is on records managers to devise sustainable means for records activities. Similarly, the developing member states in Sub-Saharan Africa suffer from inadequate financing to successfully implement e-records management practices (Asogwa, 2013; Asogwa et al , 2021).…”

Section: Factors Militating Against Records Management Practicesmentioning

confidence: 99%

A hermeneutic review of records management practices in Malawi: a developing country context

Simwaka,

Malanga

2023

RMJ

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“…Libraries also encounter subscription challenges dealing with licencing agreement coupled with lack of experience of completing online forms, difficulty with the use of credit cards coupled with the risk of internet fraud. Asogwa (2014) measured the IT infrastructural availability in academic libraries and skills and competencies of academic librarians in Nigeria. The study revealed that most of the libraries had unstable power supply, inadequate computers, poor internet, poor ICT policy and regulatory framework and low bandwidth.…”

Section: Literature Reviewmentioning

confidence: 99%

Proposed standard guideline for managing information systems (ISs) in libraries in Africa

Ocloo

King

2023

DLP

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Purpose Libraries in Africa are adopting technology at a fast pace. However, literature has provided enough evidence of the many challenges libraries on the continent are facing in the use of the adopted information technology of which information systems (ISs) are major components. Literature also does not provide evidence of IS standard, policy or guideline at both national and international levels as a benchmark for the use of these systems. Therefore, this paper aims to propose an IS standard guideline as a guide for libraries in Africa to develop IS policies, standards or guidelines to help in effective use of IS in libraries. Design/methodology/approach The researchers based their proposed standard guideline on the findings from their earlier research works and evidence from other existing literature as has been reviewed in this paper. Findings Findings from the literature revealed that libraries in Africa face a number of challenges in the use of IS which can be categorised into four main areas, namely, financial challenges, technological and infrastructural challenges, human resource challenges and organizational challenges. Originality/value This paper proposed an IS standard guideline to serve as a guide for libraries in Africa to develop IS policies, standards or guidelines to help in effective use of IS in libraries.

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“…To successfully manage e-records, appropriate infrastructure cannot be overemphasised. According to Asogwa, Ezeani and Asogwa (2021), a study conducted on e-records management on African university libraries revealed that ICT facilities were insufficient in the management of e-records. The study also found that there was a system used by the MLGRD to manage e-records.…”

Section: Technologies and Infrastructure Supporting Records Managementmentioning

confidence: 99%

Records management for open government at Ministry of Local Government and Rural Development Botswana

Motlhasedi¹

2022

J. South Afr. Soc. Archiv.

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The purpose of this paper is to help records and information management professionals of organisations for both the public and private sector to understand the role good records keeping brings to the attainment of open government. This paper complements open government through the application of a records management perspective to an analysis of the records management practices. Conversely, the study adopted a mixed methods approach to collect data from the Ministry of Local Government and Rural Development (MLGRD) that consisted of purposively sampled respondents. The target population consisted of 54 respondents. Forty-five questionnaires were distributed, with 33 successfully completed and returned to the researcher. Similarly, nine Heads of Departments (HoDs) were scheduled for interviews and only five interviews successfully continued as planned, and the study included appropriate documents for analysis. The study’s findings showed that there is a lack of good records management overall at the MLGRD, which emanated from unskilled records management staff. Similarly, the study identified MLGRD staff manning the records management division to being incapable of managing digital records. Furthermore, the findings revealed that there is no proper infrastructure to manage digital records and that there is no records management policy to be used to guide on good records keeping practices. Based on the findings, the study, among others, it is recommended that the records management staff of the MLGRD should be upskilled to have records management competencies, especially in digital records keeping, and that the MLGRD should acquire ICT infrastructure to support good digital records keeping practices.

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Status of electronic records management (e-RM) in African university libraries: experience from Nigerian universities

Cited by 9 publications

References 24 publications

A hermeneutic review of records management practices in Malawi: a developing country context

A hermeneutic review of records management practices in Malawi: a developing country context

Proposed standard guideline for managing information systems (ISs) in libraries in Africa

Records management for open government at Ministry of Local Government and Rural Development Botswana

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