Strategi Meningkatkan Kualitas Pelayanan Melalui BSI Mobile pada Bank Syariah Indonesia

Samsudin, Acep; Nugroho, Rusdi Hidayat; Zakaria, Reza; Putri, R A Tania Eriezna; Wirawan, Gian Alfreda; Saputra, Rhevuano Naoval; Widad, Sofiyyah Wardah

doi:10.47467/elmal.v4i5.2682

Cited by 2 publications

(2 citation statements)

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“…Hadirnya BSI mobile menjadikan nasabah tidak perlu lagi datang dan antri ke kantor cabang perbankan atau mesin ATM, untuk melakukan berbagai transaksi perbankan terutama pada BSI. Selain itu, BSI mobile juga dapat membuat antrian nasabah dalam melakukan transaksi (Samsudin et al 2023). Penggunaan BSI mobile menjadikan nasabah untuk melakukan secara mandiri dan transaksi lebih efisien.…”

Section: Al-muqayyadunclassified

Strategi Bank Syariah Indonesia Meningkatkan Inklusi Keuangan

Oktavia

2023

AlMuqayyad

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This research is motivated by the efforts made by Bank Syariah Indonesia in participating in increasing financial inclusion in Indonesia. The development of financial inclusion in Indonesia has been slow due to the low financial literacy of the community. Therefore, researchers sought to conduct this research with the aim of describing the form of efforts made by Bank Syariah Indonesia in encouraging financial inclusion in Indonesia. This research was conducted in Malang City, especially at BSI KC Malang Soetta and BSI KC Malang Sutoyo using qualitative research methods and case study research types. The results obtained by the researcher are BSI KC Malang Soetta and BSI KC Malang Sutoyo using BSI Mobile to facilitate customers in accessing remote financial services. In introducing programs and services on BSI Mobile, BSI socialised BSI Mobile by holding a Mata Najwa On Stage event spearheaded by renowned journalist Najwa Shihab. The socialisation event was held at the UMM Dome on Wednesday, 12 July 2023.

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Section: Al-muqayyadunclassified

Strategi Bank Syariah Indonesia Meningkatkan Inklusi Keuangan

Oktavia

2023

AlMuqayyad

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“…BSI Mobile will be one of the most complete and practical banking applications to meet all the financial, social and spiritual needs of customers. This will provide even better service quality and can make customers more forwardoriented by using digital services (Khoiriyah & Putra, 2022); (Samsudin et al, 2023).…”

Section: Introductionmentioning

confidence: 99%

Comparative Analysis of Murabahah Financing Agreement with Musyarakah Mutanaqisah Financing Agreement in Indonesia's Sharia Banking System

Maulan,

Harahap,

Sasmini

2023

IJLS

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Indonesia is one of the largest Islamic countries in the world. In 2021, Indonesia has officially formed Bank Syariah Indonesia combined with 3 private Islamic banks, namely Bank BRI Syariah, Bank Mandiri Syariah and BNI Syariah. The purpose of Bank Syariah Indonesia is to facilitate sharia-based services that avoid customers from transactions containing elements of usury, gharar, maisir, haram and Zalim which are commonly applied in conventional banking in general in the form of interest. Islamic banking in Indonesia takes advantage not from usury but from financing or buying and selling goods carried out by banks with customers according to customer wishes and needs. One of the financing that is usually in demand by customers is the murabahah financing contract and the musyarakah mutanaqisah financing contract. These two contracts are the same as taking advantage of buying and selling goods but murabahah is more dominant in financing without a down payment and goods that have been determined from the beginning of the contract while muyarakah mutanaqisah is more dominant in financing the needs desired by customers in the form of cash instead of goods.

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Strategi Meningkatkan Kualitas Pelayanan Melalui BSI Mobile pada Bank Syariah Indonesia

Cited by 2 publications

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Strategi Bank Syariah Indonesia Meningkatkan Inklusi Keuangan

Strategi Bank Syariah Indonesia Meningkatkan Inklusi Keuangan

Comparative Analysis of Murabahah Financing Agreement with Musyarakah Mutanaqisah Financing Agreement in Indonesia's Sharia Banking System

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