2014
DOI: 10.15171/ijhpm.2014.38
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Strategic collaborative quality management and employee job satisfaction

Abstract: This paper provides detailed information on how a quality management model implementation affects employees. A well developed, well introduced and institutionalised quality management model can improve employees' job satisfaction. However, the success of quality management needs top management commitment and stability.

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Cited by 26 publications
(29 citation statements)
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References 42 publications
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“…The present study details how implementing a management model can affect employees. The improvement of employees’ job satisfaction benefits from a well‐defined TQM model (Mosadeghrad, ). These results show that practising TQM has a significant positive effect on employee satisfaction, leading to higher levels of job satisfaction within organisations that have implemented TQM practices.…”
Section: Discussionmentioning
confidence: 99%
“…The present study details how implementing a management model can affect employees. The improvement of employees’ job satisfaction benefits from a well‐defined TQM model (Mosadeghrad, ). These results show that practising TQM has a significant positive effect on employee satisfaction, leading to higher levels of job satisfaction within organisations that have implemented TQM practices.…”
Section: Discussionmentioning
confidence: 99%
“…Let the workers spend some time on those parts of work about which they feel passionate and try to involve them actively in the organization [18]. Quality management programmes improve job satisfaction and engagement [59]. Increasing recognition fosters intrinsic motivation of the employees [56].…”
Section: Role Of the Institutions (And Their Managers From An Institumentioning
confidence: 99%
“…Health care organizations (HCOs), with hospitals at the center, are considered as large and complex contemporary organizations, owing to their advanced procedures and different resources ( 1 ). HCOs’ performance depends on knowledge, skills, and personal incentives of human resources ( 2 - 4 ). Given the importance of this resource, a consistent leadership is needed to achieve high performance and enhance employees’ capabilities to improve the quality of care and outcomes ( 5 , 6 ).…”
Section: Introductionmentioning
confidence: 99%