Strategic group decision support systems—A guide for the unwary

Finlay, Paul N.; Marples, Chris

doi:10.1016/0024-6301(93)90284-m

Cited by 4 publications

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“…The DSS concept has been extended to accommodate the needs of groups of decision-makers in the form of group DSSs (GDSSs) (DeSanctis and Gallupe, 1987). GDSSs have been designed to improve meeting effi ciency, effectiveness and team productivity (Alavi, 1991;Finlay and Marples, 1992;Aiken et al, 1994). The systems have been used for a variety of decision-making tasks, such as idea generation and evaluation, setting goals and objectives, evaluation of alternatives and identify-ing assumptions (Jessup and Kukalis, 1990;Mockler and Dologite, 1991;Aiken et al, 1994).…”

Section: Advantages and Disadvantages Of Relevant Decision Support Anmentioning

confidence: 99%

A multi‐agent‐based hybrid framework for international marketing planning under uncertainty

2009

Intelligent Systems in Accounting, Finance and Management

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The increased complexity and competition in the global marketing environment present new challenges to decision‐makers. The characteristics of the international marketing planning problem are clarified in this paper. The advantages and disadvantages of relevant techniques and technologies that may be applied to deal with the planning problem are analysed. A multi‐agent‐based hybrid intelligent framework for international marketing planning and associated Internet strategy formulation is then established, with underlying techniques, technologies, software architecture and integration method outlined. In addition, a software prototype of the hybrid framework, called AgentsInternational, is created and presented, with initial evaluation results reported. Further work on this topic is also planned. Copyright © 2009 John Wiley & Sons, Ltd.

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Section: Advantages and Disadvantages Of Relevant Decision Support Anmentioning

confidence: 99%

A multi‐agent‐based hybrid framework for international marketing planning under uncertainty

2009

Intelligent Systems in Accounting, Finance and Management

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“…A review of different forms of group decision support systems (GDSSs) has been provided by Finlay and Marples (1992) who state that "the aim of a GDSS is to reduce the 'process losses' associated with conventional group decision making, namely disorganised and unfocused activity, dominance by one or two members of the group and the consequent inhibition of others, and the social pressures to conform". In order to provide an organising framework for research to evaluate the effects of interventions of various communication technologies, DeSanctis and Gallupe (1987) proposed a multi-dimensional taxonomy of systems involving situational factors, particularly group size, member proximity and task type.…”

Section: Background Literaturementioning

confidence: 99%

Using a group support system to support client assessment

Gear

Devold

1998

International Journal of Public Sector Management

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The paper describes the application of a group decision support system (GDSS) to the work of a panel of public sector workers assessing the needs of clients for various forms of social support and benefit. In particular, the paper focuses on the development of consistency of approach to judgement when the workers come from a variety of professional backgrounds. The application is concerned with the introduction within Norway of an approach to the production of judgemental information relating to clients, and for its subsequent utilisation in a national system. The framework, known as GERIX, is intended to ensure that assistance and support is provided on a fair and equitable basis across the nation. The approach is centred on a set of criteria designed to enable a comprehensive review of a client situation to be undertaken. Data for a client, utilising the criteria, are based on judgemental assessments by professionals. It is, therefore, critical for all involved in these assessments to understand and apply the model in a consistent way. Results strongly suggest that the approach to group process support enhances individual learning of professionals who are required to utilise the GERIX framework.

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“…The objective of these systems are to improve the effectiveness of the group process and reduce negative effects of groups, including the pressure to conform, free riding of members, and domination of the group by one or more members (Nunamaker et al, 1991). Many GSS will share common characteristics (Finlay & Marples, 1992), including enhanced communication facilities between group participants, enhanced modelling and interface facilities to permit voting and ranking, and the availability of both qualitative and quantitative decision support tools, with which members are comfortable, which are transparent in operation, and which are flexible. Such systems may be designed to embrace features of group-based processes, including processes of information sharing, storage and retrieval, and also of learning (Wilson et al, 2007).…”

Section: Introductionmentioning

confidence: 99%

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Gear

Groves

2014

International Journal of Quality Assurance in Engineering and Technology Education

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This paper explores the process of supporting learning through the use of a 'low impact' Group Support System (GSS) based on handset technology. The protocol used is described and a conceptual framework is proposed with which to explain practice. The framework centres on the encouragement of conversation which is focused on the reasons for differences, coupled with a reduction of personal anxiety, achieved with the flexibility offered through the GSS meeting environment. A field-based case study in post graduate education is reported in detail, and a number of other field-based case studies are reported in summary. These serve to demonstrate the potential for suitably designed Group Support Systems to aid groups to overcome certain fundamental difficulties with which they have to contend.

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Strategic group decision support systems—A guide for the unwary

Cited by 4 publications

References 0 publications

A multi‐agent‐based hybrid framework for international marketing planning under uncertainty

A multi‐agent‐based hybrid framework for international marketing planning under uncertainty

Using a group support system to support client assessment

Developing Conversations

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