“…First, because information needs to pass through several layers, it takes longer for upper management decisions to reach operational front-lines, and this delay affects the speed and accuracy of the communication (Beer et al, 2005). Second, organizational levels are affected by multiple environmental factors, making it difficult for upper management to keep track of the factors affecting each level (Elenkov, 1997). Finally, a conventional topdown structure inhibits bottom-up communication about environmental changes and thus impedes organizational learning (Wright and Snell, 1998).…”