Strategy Analysis of Non-Formal Education Service Quality at The Department of Education and Culture, Mamasa District

Abstract


 
 
 The implementation of Non-formal Education at the Mamasa Regency Education and Culture Office is still limited in services, both in providing facilities and infrastructure, and other supports so that it is necessary to get maximum service. Research purposes to describe the quality of public and innovative services in the field of non-formal education at the Mamasa District Education and Culture Office, to realize a public service quality strategy with excellent character in the field of non-formal education at the Mamasa District Education and Culture Office. The data used in this study are primary data and secondary data. This research is a type of qualitative research. Research that describes a certain situation and object that will be studied in the current conditions, based on the facts or existing facts. Service strategies that can be carried out in the field of Non-formal Education at the Mamasa Regency Education and Culture Office with the following implementation: Implementation of advanced courses for alumni of Non-formal Education and improvement of infrastructure for supporting services for Non-formal Education, Implementing services with excellent character and creativity in service delivery, and Improvement and improvement of service quality in the field of Non-Formal Education, Mamasa Regency Education and Culture Office.
 
 

Analysis of Employee Work Motivation In The Scope of Tanralili Sub-district Gov-ernment, Maros Regency

“…Efforts to improve employee performance are given in the form of self-actualization motivation in the form of efforts to improve education, improve skills and debriefing in mastering technology used in supporting daily work activities related to work units in each field / staff according to their respective functions (Palayukan &;Tandi, 2023). The following data supports employee selfactualization in increasing work motivation in the form of increasing education, skills, and mastery of technology as follows: The table above indicates that every employee in an institution needs selfactualization as a form of the required motivation to carry out their core duties and functions, especially in providing administrative services to the community (Darlin et al, 2021) . Thus, each employee requires self-actualization by obtaining promotions in structural and functional positions, educational opportunities to higher levels through study permits, skill enhancement through structural, functional, and technical training, as well as the development of technological proficiency through various technology applications offered to employees according to the needs of their work units (Tandi, 2021).…”

Peranan Dinas Lingkungan Hidup dalam Pengelolaan Sampah di Kabupaten Tana Toraja

“…Pasar yang dimkasud dalam penelitian ini yaitu pemberian pelatihan kepada masyarakat tentang daur ulang sampah menjadi produk yang bisa dipasarkan, dimana Market ini merupakan suatu bentuk pelayanan yang harus disosialisasikan kepada masyarakat dalam hal ini publik, agar kepuasan masyarakat yang menunjukan suatu kualitas pelayanan publik. Dimana Dalam memberikan pelayanan selalu mengutamakan kualitas pelayanan publik agar masyarakat yang dilayani memperoleh kepuasan "In providing services, always prioritize the quality of public services so that the people served get satisfaction" (Darlin et al, 2021).…”

Implementation of motivation to increase employee work productivity at the Paketzentrum Ludwigsfelde DHL Berlin, Germany

“…Based on interviews from managers that superiors not only organise or organise their teams and all activities in the office but also have a special task to perform services, unite employees and foster a conducive working atmosphere in order to create good and maximum cooperation to achieve company welfare because specifically, managers must be able to provide quality publicly because this company is part of public services. In providing services, always prioritise the quality of public services so that the people served get satisfaction (Darlin et al, 2021). The influence of this motivation greatly affects performance and the reason for employees to stay in the company.…”