“…Studies conducted in different countries have tried to analyse the challenges faced and mitigation strategies implemented by institutions in this sudden shift to the virtual mode (de Silva and Wickramasinghe, 2022; Shahrill et al ., 2021). Research studies have highlighted the student engagement challenges (Gupta, 2023); academic staff's attitude (Dassanayaka et al ., 2022); technostress encountered (Mushtaque et al ., 2022); institutional leadership issues (Arastaman and Çetinkaya, 2022; Rana et al ., 2020); collaboration challenges (Hilli, 2020), etc.…”