“…There are a number of alternative ways to assess the impact of works and authors in a discipline (Zupic and Č ater, 2015). One approach that has been used relates to assessing the citations of works, where it is argued that papers with higher citations are more impactful and thus influence the development of the domain (Arnold et al, 2003;Schaffer et al, 2006). Citation analysis is the most common objective approach to ranking authors, articles and journals, used in several business disciplines such as marketing (Baumgartner and Pieters, 2003;Chan et al, 2012Chan et al, , 2017Jaffe, 1997;Jobber and Simpson, 1988;Leone et al, 2012;Leong, 1989;Schlegelmilch and Oberseder, 2010;Wang et al, 2015), economics and finance (Chan et al, 2013;Chen and Huang, 2007;Frey and Rost, 2010;Mabry and Sharplin, 1985;Pinkowitz, 2002), information technology (Deng and Lin, 2012;Willcocks et al, 2008), and operations research (Davarzani et al, 2016;Petersen et al, 2011;Vokurka, 1996).…”