Student satisfaction with online learning

Abstract

Technology advancements and the onset of COVID-19 have led many higher education institutions to implement online learning as a short-term response to the crisis. But the abrupt change to online schooling has had a significant impact on pupils. For this reason, stakeholders are concerned about ensuring that students are satisfied with their educational experience. Many scholars believe that identifying the factors that influence student happiness is critical from a scientific perspective. Only a handful of studies have been able to identify the factors that influence student satisfaction with online learning in the context of a school ecosystem. To address this issue, this study focused on private universities. A total of 320 students from two different private universities took part in this poll. Results were analyzed using PLS-SEM to determine which factors were most prominent from previous research. According to the study's conclusions, three factors contribute to a student's sense of belonging and course effectiveness. This study found three variables of student satisfaction with online learning that the stakeholders should give more attention to.