Supervisors’ Gratitude and Employees’ Feelings About Their Supervisor and Organization

McKeon, Emma; Trumbull, Kayla M.; Hughes, Jennifer L.

doi:10.24839/2325-7342.jn25.3.272

Cited by 3 publications

(2 citation statements)

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“…Gratitude is also connected to social intelligence (Garg, Jain, & Punia, 2020); organizational support, job satisfaction and organizational commitment (McKeon, Trumbul, & Hughes, 2020); and leadership (Garg & Gera, 2019;Godwin & Hershelman, 2021;Sun, Liden, & Ouyang, 2019). Leader's approach of gratitude found positively associated with followers' trust level (Ritzenhöfer, Brosi, Spörrle, & Welpe, 2017).…”

Section: Gökmen Durmuşmentioning

confidence: 99%

The Place Of Gratitude In An Islamic Bank’s Organizational Communication Culture

DURMUŞ>

2023

Erciyes İletişim Dergisi

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This study explores how banking professionals of an Islamic bank interpret the communication processes in their organization. Moreover, it tries to discover the unseen side of organizational culture through exploring the gratitude culture of an Islamic bank. As Islamic banks are neglected in the sector, this research aimed to contribute to the literature with a case study. To realize this, the study leaned to an interpretivist research philosophy, adopted a qualitative approach, and took a fieldwork in Turkey. Thirty-one participants volunteered to participate in semi-structured in depth-interviews in 2017. Participants attended interviews from various cities including Istanbul, Bursa, Izmir, Kayseri, and Konya. Thematic analysis is applied to research material to catch patterns, create codes, and crystalize themes. After the analysis, two main themes evolved from the data topography. Those were; “No Gratitude Here” and “Yes but Not Enough” themes. The first theme revealed that there was no gratitude in the bank culture. This group hold the majority of interpretations. But the second group claimed that there was a gratitude culture but that was limited. For this reason, findings showed that the majority of the participants found gratitude in organization’s communication culture inadequate. Participants’ commitment was barely appreciated and this no gratitude policy was reflected to employees’ psychological mood negatively such as lack of motivation, feeling of worthlessness, anger, anxiety, sadness, and intend of leaving job.

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Section: Gökmen Durmuşmentioning

confidence: 99%

The Place Of Gratitude In An Islamic Bank’s Organizational Communication Culture

DURMUŞ>

2023

Erciyes İletişim Dergisi

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“…Outside of interpersonal relationships, gratitude expressions can benefit workplace outcomes as well. On the perceptual level, gratitude expressions predict employees' sense of support, job satisfaction (McKeon, Trumbull, & Hughes, 2020), and positive manager perceptions (Ritzenhöfer et al, 2019). Moving into behavioral outcomes, Matias et al (2020) studied Wikipedia contributors and found that those who received gratitude expressions were more likely to thank other contributors, and showed higher retention rates.…”

Section: Gratitude Expressions and Its Benefitsmentioning

confidence: 99%

The art of appreciation: investigating gratitude expressions in the workplace

Kates

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Workplace Gratitude: Literature Review and Future Directions

Thakur

Patre

2023

FIIB Business Review

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With the increasing significance of gratitude studies at the workplace, the present study aims to lay a roadmap for researchers and practitioners interested in workplace gratitude. It provides an updated overview of gratitude at the workplace (2001–2021) and identifies the critical issues in the available literature. By reviewing the antecedents and consequences of workplace gratitude, the study attempts to answer three questions: to critically evaluate the issues in gratitude measurement, to whom the employees feel grateful in the workplace (target of gratitude), how the employees reciprocate the feeling of gratitude, and which theory best explains the workplace gratitude. The study concludes by offering primary direction for future research in workplace gratitude and recommendation for gratitude measurements.

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Supervisors’ Gratitude and Employees’ Feelings About Their Supervisor and Organization

Cited by 3 publications

References 0 publications

The Place Of Gratitude In An Islamic Bank’s Organizational Communication Culture

The Place Of Gratitude In An Islamic Bank’s Organizational Communication Culture

The art of appreciation: investigating gratitude expressions in the workplace

Workplace Gratitude: Literature Review and Future Directions

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