Supervisory Communication, Burnout, and Turnover Intention Among Social Workers in Health Care Settings

Kim, Han Sung; Lee, Sun Young

doi:10.1080/00981380802598499

Cited by 125 publications

(83 citation statements)

References 55 publications

(64 reference statements)

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“…This view seems to have been confirmed by others who have excluded the Personal Accomplishment subscale from the burnout measurement model (Kim & Lee, 2009), noting that the Emotional Exhaustion subscale is the core component of burnout (Koeske & Koeske, 1989). If Personal Accomplishment equates with job satisfaction then the findings demonstrate that effective supervision was not only associated with reduced intention to leave, but also with increased job satisfaction.…”

Section: Charlottesupporting

confidence: 67%

“…Practicing in an ever-changing work environment (Sawbridge & Hewison, 2011) where there are uncertain health outcomes (Lloyd & King, 2001) are additional challenges associated with stress. At the same time that allied health professionals are encountering rising expectations of their practice capacity, they are reporting staff shortages (Kim & Stoner, 2008), lack of professional support (Jervis-Tracey et al, 2016;White & Winstanley, 2009) and the requirement to complete escalating and unrewarding administrative tasks (Kim & Lee, 2009;Noblet et al, 2016). These sources of occupational strain further contribute to stress and burnout in the allied health workforce.…”

Section: Effectiveness Of Clinical Supervision and Burnoutmentioning

confidence: 99%

“…Clinical supervision may be one strategy to protect health care workers against burnout (Livni et al, 2012;Queensland Health, 2009) as it has been suggested that increasing job resources such as professional support, mediates levels of burnout (Alkorashy & Baddar, 2016;Demerouti, Bakker, Nachreiner, & Schaufeli, 2001 It may be that clinical supervision can shield workers from burnout however there has been limited evidence to support these claims (Clegg, 2001;Koivu et al, 2012b), with varied and equivocal findings (Collins, 2008;Kim & Lee, 2009;Tilley & Chambers, 2003).…”

Section: Effectiveness Of Clinical Supervision and Burnoutmentioning

confidence: 99%

“…Burnout carries significant costs for the health care industry (Marine et al, 2009), is negatively associated with patient satisfaction (Fredette-Carragher, 2016) and is consistently linked to worker intention to leave (Alkorashy & Baddar, 2016). The provision of clinical supervision is recognised as one strategy to combat burnout (Collins-Camargo, Sullivan, Washeck, Adams, & Sundet, 2009;Edwards et al, 2006) however findings have been inconclusive (Kim & Lee, 2009). …”

Section: ) There Is a Worldwide Shortage Of Health Care Workers Makimentioning

confidence: 99%

“…The following aspects of Study 1 seek to ensure that these standards are met. The scales adopted are psychometrically sound and have previously been used in multiple studies and cross-culturally (Kim & Lee, 2009;Nissly et al, 2005;Winstanley & White, 2011). Also, the data collection methods suit this population of allied health staff as they are already familiar with the use of survey questionnaires.…”

Section: Rigourmentioning

confidence: 99%

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Clinical supervision, burnout and intent to leave: an Australian mixed methods study of community-based allied health professionals

Saxby¹

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ObjectiveClinical supervision is widely recognised for providing professional support, professional development and clinical governance for healthcare workers. Despite the growing uptake of clinical supervision, there have been few studies about the effectiveness of supervision for allied health professionals and fewer studies conducted within the Australian health context. This study aims to identify the perceived effectiveness of clinical supervision of allied health professionals in an Australian metropolitan community health setting. The study also sought to identify those factors that contribute to effectiveness and the relationship between clinical supervision effectiveness, burnout and intention to leave, as well as any profession-specific differences. MethodologyThe research has a two-phase, explanatory-sequential, mixed methods design. In Study 1, participants (n = 82) anonymously completed an on-line questionnaire, administered through the health service's intranet at 8 months post-implementation of the intervention, a structured model of clinical supervision. Study 2, commenced 12 months postimplementation and comprised several focus groups (n = 26), separately attended by supervisees (n = 15), and supervisors (n = 11). The sample was drawn from the population of allied health professionals (N = 120) who were receiving or providing supervision within the study location.The on-line questionnaire sought demographic data, work history and the number and length of supervision sessions. Clinical supervision effectiveness was operationalised using the Manchester Clinical Supervision Scale-26 (MCSS-26©); burnout was measured using the Maslach Burnout Inventory; and intention to leave was operationalised using the Intent to Leave Scale. ResultsEighty-two allied health professionals participated in Study 1, resulting in a 68% response rate. Ages ranged from 24 to 66 years, and females accounted for 89% (n = 71) of all respondents. The professions of occupational therapy, physiotherapy and social work together comprised 73% of the total number of participants. Twenty-six allied health ii professionals participated in the five focus groups of Study 2. All participants were female, with 81% belonging to the professions of occupational therapy, physiotherapy and social work.Overall, clinical supervision was perceived as effective. In the main, supervisee's responses illustrated that supervision provided effective professional support, education and guidance for professional practice.'Time', as well as specific procedural factors, were found to be important in relation to Significant associations were found between clinical supervision effectiveness and burnout and intention to leave. Highly efficacious supervision was significantly and negatively associated with Emotional Exhaustion and Depersonalization. In addition, higher scores on "Finding Time" were significantly correlated with lower scores of Emotional Exhaustion.Effective supervision was significantly and positively associated with Personal Accomp...

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Section: Charlottesupporting

confidence: 67%

Section: Effectiveness Of Clinical Supervision and Burnoutmentioning

confidence: 99%

Section: Effectiveness Of Clinical Supervision and Burnoutmentioning

confidence: 99%

Section: ) There Is a Worldwide Shortage Of Health Care Workers Makimentioning

confidence: 99%

Section: Rigourmentioning

confidence: 99%

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Clinical supervision, burnout and intent to leave: an Australian mixed methods study of community-based allied health professionals

Saxby¹

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All that glitters is not gold: The application of psychoanalytic principles to community mental health

Rosenberg

Boulanger

2023

Appl Psychoanal Studies

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This special issue on community mental health focuses on the ways in which several innovative mental health programs across the United States have risen to the challenge of incorporating psychodynamic principles into their clinical practice. Contrasted with these domestic programs are reports from a number of countries in Europe, Latin America, and the Middle East in which local clinicians describe how community mental health programs in their countries are tackling these issues. In this introduction, we emphasize factors common to the populations these authors serve, the organizational challenges they face, and the successes they achieve by way of their skill, creativity, and perseverance. We underscore the ways in which they articulate how psychoanalytic thinking, training, and practices have evolved in response to lessons learned and changing political, economic and cultural climates. We conclude that applied psychoanalysis, and particularly psychoanalysis applied to community mental health has, in some ways, been at the forefront of change in psychoanalytic practice in general. The modifications made by those in community mental health are viewed as necessary accommodations for both the communities served and for the psychoanalytic enterprise itself.

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Relationship between environmental factors and burnout of psychotherapists: Meta‐analytic approach

Lee

Kim

Paik

et al. 2019

Couns and Psychother Res

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The present study aims to extend the scope of understanding on the relationships between environmental factors and burnout symptoms by targeting and including more extensive occupational demanding variables related to therapist burnout. The present study includes not only common occupational stressors (e.g., working hours, role overload and role conflict) but also variables reflecting the quality of relationship with clients (e.g., case load and negative clientele) that have not been dealt with before in meta‐analytic studies. A meta‐analysis was conducted on 27 original studies published from the year 2006 to 2018. The findings showed that, among environmental factors, role overload had the most significant positive correlations with exhaustion. In addition, negative clientele had the most significant positive correlations with depersonalisation and reduced accomplishment. Furthermore, caseload and low income had relatively weak relations with therapist burnout. Based on these results, implications and limitations of the study are discussed.

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Supervisory Communication, Burnout, and Turnover Intention Among Social Workers in Health Care Settings

Cited by 125 publications

References 55 publications

Clinical supervision, burnout and intent to leave: an Australian mixed methods study of community-based allied health professionals

Clinical supervision, burnout and intent to leave: an Australian mixed methods study of community-based allied health professionals

All that glitters is not gold: The application of psychoanalytic principles to community mental health

Relationship between environmental factors and burnout of psychotherapists: Meta‐analytic approach

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