Supervisory hotel employee perceptions of management careers and professional development requirements

Williams, Peter W.; Hunter, Michael

doi:10.1016/0278-4319(92)90051-v

Cited by 18 publications

(12 citation statements)

References 8 publications

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“…However, overwhelmingly research into job functions in hotels has focused on the role of food and beverage. The food and beverage function is cited as an important stage in the career development of hotel general managers in a number of studies (for example, Nebel et al, 1994;Knutson and Patton, 1992;Guerrier, 1987;Ruddy, 1989;Williams and Hunter, 1992;Guerrier and Lockwood, 1989b;Ladkin and Riley, 1994;1996). The evidence presented by this research indicates that if you want to become a general manager, you need experience in the food and beverage sector.…”

Section: Career Mobilitymentioning

confidence: 76%

The career paths of hotel general managers in Mauritius

Ladkin

Juwaheer²

2000

International Journal of Contemporary Hospitality Management

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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.

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Section: Career Mobilitymentioning

confidence: 76%

The career paths of hotel general managers in Mauritius

Ladkin

Juwaheer²

2000

International Journal of Contemporary Hospitality Management

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“…External factors such as education, family support, and mentorship were less important. Williams and Hunter (1992) provided insights into some of the most critical factors for attracting and developing supervisors for management positions in hotel companies. They found that although supervisors have an interest in management positions, they are hesitant about making such career moves.…”

Section: Literature Reviewmentioning

confidence: 99%

Career paths of hotel general managers in Turkey

Okumuş

Karamustafa

Sarıışık

et al. 2016

Asia Pacific Journal of Tourism Research

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This article investigates the career paths of hotel general managers (HGMs) in a developing country, namely Turkey. Based on an in-depth literature review, a questionnaire was developed and data were collected from 168 HGMs in Turkey. Compared to previous studies, this study found a higher percentage of female HGMs working in hotels. According to the research findings, almost half of the respondents received formal education in hospitality and tourism. The participating respondents most frequently reached the HGM position through working in the front office department and the food and beverage department. Honesty, interpersonal skills, and loyalty were found to be the top three characteristics that helped the participants become HGMs. In terms of required skills, communication, human relations, taking initiatives, and the ability to formulate plans were the top four skills for the participants in their career development. Finally, learning a foreign language, having a college degree, and developing long-term career goals were the top three personal development strategies. This is one of the first studies investigating HGMs career paths in a developing country and it offers specific theoretical and practical implications on this important topic.

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“…Researchers, educators, and practitioners alike have been troubled by the fact that women have not made more substantial career progress during the past several decades; a growing body of literature now documents this concern (Wentling, 1992;DelSesto, 1993;Williams and Hunter, 1992;Silberman, 1991;Fernsten et al, 1988). Fortune magazine, for example, recently polled 201 chief executives of the nation's largest companies.…”

Section: Introductionmentioning

confidence: 99%

Women in hospitality management: general managers' perceptions of factors related to career development

Brownell

1994

International Journal of Hospitality Management

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A descriptive study was undertaken to learn more about women's career development in the hospitality industry from general managers' perspectives. The primary purpose of the study was to identify the communication skills and job-related activities that were perceived to have contributed most significantly to individuals' advancement, and to determine any differences between men's and women's perceptions regarding the most essential competencies and behaviors for advancement in the hospitality industry. Both groups rated the significance of eight potential obstacles to women's career development. Demographic information was gathered to determine whether significant differences existed between the samples of men and women.The samples of both men and women ranked listening competence as the most important communication skill for career advancement in the hospitality industry, followed by group leadership skills. Perceptions regarding the behaviors and/or circumstances that contributed to career development were also similar between the two groups; both ranked (1) hard work, (2) a positive attitude and (3) communication effectiveness as the three most essential items. The only significant difference between the two groups was with regard to the role mentoring played in mens' and womens' career development.The relative ranking of various obstacles to women's career development was similar between the samples of men and women; however, significant differences existed in the degree to which each group felt these items posed a problem to women in hospitality management.

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Supervisory hotel employee perceptions of management careers and professional development requirements

Cited by 18 publications

References 8 publications

The career paths of hotel general managers in Mauritius

The career paths of hotel general managers in Mauritius

Career paths of hotel general managers in Turkey

Women in hospitality management: general managers' perceptions of factors related to career development

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