Supplier Performance Measurement in Discrete Manufacturing Industry-Empirical Study on Indian Manufacturing Sector

Abstract

Suppliers are the value creators for the organizations and have emerged as value-adding partners in industrial relationships since last two decades. These values can be derived effectively given the buying organizations keep a long-term strategic relationship with high performing suppliers. To measure the performance organizations have to decide the performance parameters depending on the nature of business and their specific needs from the supply base. The current discrete manufacturing industries of India judging the performance of the suppliers based on technical capability, cost, delivery, quality & regulatory adherence for safety and environment. But from the larger interest of the manufacturing industry more relevant attributes are needs to be considered, which are explored from our research are responsiveness of the supplier, effectiveness of the aftersales service, delivery flexibility, documentation ability, trust & commitments. All these performance measurement attributes will drive effectiveness and efficiency of the supply chain.

Modeling of factors affecting supplier selection on start-ups during frequent pandemic episodes like COVID-19

“…Deshmukh et al (2016) identify "traditional and green manufacturing" variables that are considered when choosing a supplier. Mohanty and Gahan (2012) goal was divided into three parts. To begin, learn about the buyer-supplier relationship qualities that Indian large-scale manufacturing companies value, then learn about the large-scale buyers' expectations of MSME sector suppliers, and lastly, rate the variables that influence the buyer-supplier relationship.…”

“…(1) Supplier selection evaluation (2) Micro Small and Medium Enterprises (continued ) (1) Supplier selection criteria ("Cost," "quality," "service performance," "environmental manufacturing management," "risk," "delivery," "environmental performance assessment," and "innovation and learning") (2) Micro Small and Medium Enterprises (3) Green supply chain management Mohanty and Gahan (2012) (1) Supply chain management (2) MSME Sector (3) Buyer supplier relationship ("Strategy," "trust," "power and dependency," "capacity and capability," "communications," and "partnership") Benyoucef et al (2003) (1) Supplier selection criteria ("Net price," "quality," "repair service," "delivery schedules," "geographical location," "financial position," "future purchase," "attitude," and so on) (2) Strategic supplier Li et al (2007) (1) Supplier selection (2) Multiple attribute decision-making Ng (2008) (1) Supplier selection (2) Vendor selection Punniyamoorty et al (2012) (1) Supply chain management (2) Supplier selection Boyce and Mano (2018) (1) Supplier evaluation (2) Supply chain management (3) Business to consumer marketing (4) Channel relationships Bayazit (2006) (1) Supplier relation criteria ("Quality," "on-time delivery," "price," "delivery lead time," "flexibility," "top management capability, "process capability," "financial capability," "market share," and "personnel capability") (2) Decision-making El Mokadem (2017)…”

Exploring differences in competitive performance based on Miles and Snow's strategy typology for the semiconductor industry

“…Mohanty and Gahan (2013) believe that through the method of performance evaluation, managers can formulate strategies to achieve business goals. Therefore, the process of assisting decision-makers in formulating strategies can roughly be divided into two stages.…”

“…The results of studying these three dimensions are used as the basis for calculating the internal capability of the firm under consideration (Donelson et al , 2011; Lin et al , 2014; Ngo and O'Cass, 2009). Using a performance evaluation, managers can formulate strategies to achieve business goals (Mohanty and Gahan, 2013). Such evaluations assist decision-makers with formulating appropriate strategies.…”

Green Supply Chain Management in Hotel Industry: A Systematic Review

“…This is not to mention the amount of different waste that it produces, in addition to the large and different amounts of food it consumes [8,16,17]. This increases with the intensification of competition and the race to provide the best level and highest quality of services and products in order to ensure customer satisfaction and maintain it [18].…”