2010
DOI: 10.1108/19348831011033203
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Support, trust, satisfaction, intent to leave and citizenship at organizational level

Abstract: PurposeThe purpose of this paper is to propose to test a research model to gain a better understanding of the connection between perceived support, trust, satisfaction, intention to quit and citizenship at the organizational level.Design/methodology/approachA total of 355 white‐collar employees were recruited among alumni of a business school in France. Structural equation modeling was used to test the predicted relationships.FindingsExcept for the relation between perceived organizational support (POS) and in… Show more

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Cited by 79 publications
(68 citation statements)
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References 103 publications
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“…Tan and Tan (2000) found that employees' trust in their supervisors was related to the satisfaction of those employees with the supervisors. Paillé, Bourdeau, and Galois (2010) demonstrated that trust and job satisfaction are positively correlated. In addition, Ommen et al (2009) found that interpersonal trust significantly affected job satisfaction.…”
Section: The Relationship Between Institutional Trust and Health Prommentioning
confidence: 95%
“…Tan and Tan (2000) found that employees' trust in their supervisors was related to the satisfaction of those employees with the supervisors. Paillé, Bourdeau, and Galois (2010) demonstrated that trust and job satisfaction are positively correlated. In addition, Ommen et al (2009) found that interpersonal trust significantly affected job satisfaction.…”
Section: The Relationship Between Institutional Trust and Health Prommentioning
confidence: 95%
“…Organizational support perception results in increasing job satisfaction and decreasing resignation rates (Paille et al, 2010). The perception of a positive workplace entails a high job satisfaction which makes the employee to feel grateful towards the organization and makes him wish to set a long term relation founded on mutual trust with the organization (MacKenzie et al, 1998).…”
Section: Job Satisfactionmentioning
confidence: 99%
“…Availability of resources (including time availability) is the availability of organizational resources to support the implementation of corporate entrepreneurship. Thus, employees should take advantage of the availability of resources for innovative activities [49][50] [51]. New and innovative ideas can be developed if employees have available the time required.…”
Section: Hypothesismentioning
confidence: 99%