2019
DOI: 10.1108/aaouj-09-2019-0038
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Supporting students to succeed in open and distance learning in the Open University of Sri Lanka and Universitas Terbuka Indonesia

Abstract: Purpose The purpose of this paper is to reveal how support services for open and distance students are designed, developed and implemented to ensure successful learning to take place, with specific references to the Open University of Sri Lanka (OUSL) and Universitas Terbuka (UT) Indonesia. Success in distance learning is one major challenge for open universities to respond to expectations of students and stakeholders. This study fo… Show more

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Cited by 29 publications
(38 citation statements)
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“…The study focused on revealing practices, challenges and rooms for improvement in terms of QA implementation in the three Asian OUs. This study replicated the research methods of two previous comparative studies of various aspects of OUs in Sri Lanka, Taiwan and Indonesia, and thus some of the findings on particular aspects of this present study on UT, particularly on the characters and good practices of the institution, were adapted and updated from these previous two studies on supporting learners in ODL (Zuhairi et al, 2019) and on empowering lifelong learning (Zuhairi et al, 2020).…”
Section: Methods Of the Studysupporting
confidence: 70%
“…The study focused on revealing practices, challenges and rooms for improvement in terms of QA implementation in the three Asian OUs. This study replicated the research methods of two previous comparative studies of various aspects of OUs in Sri Lanka, Taiwan and Indonesia, and thus some of the findings on particular aspects of this present study on UT, particularly on the characters and good practices of the institution, were adapted and updated from these previous two studies on supporting learners in ODL (Zuhairi et al, 2019) and on empowering lifelong learning (Zuhairi et al, 2020).…”
Section: Methods Of the Studysupporting
confidence: 70%
“…Virtual universities in some developing countries are confronted with the paradigm of synching and integrating of online into research factored distant education as the next academic frontier. 7 Hence, this paper attempts to review challenges posed by transition to online academics and how to approach them in the wake of current pandemic with perspective of developing countries like Pakistan. For this purpose, to broaden the search for relevant literature search engines and websites including Google, Google Scholar and Web of Science as well as Medline database search was conducted.…”
Section: Introductionmentioning
confidence: 99%
“…In a way, online learning can be considered as a form of distance education where learners are physically or geographically separated from their educators. Some scholars have argued that in online learning, learners should be prepared to develop independent learning capability and motivate themselves to learn and engage in learning activities that make them persistent and successful (Zuhairi, Karthikeyan & Priyadarshana, 2019). Online educational institutions are faced with challenges related to transformation, which entails the digitalisation of learning and teaching.…”
Section: Introductionmentioning
confidence: 99%
“…Online educational institutions are faced with challenges related to transformation, which entails the digitalisation of learning and teaching. Furthermore, the transition to digitalise the schools should consider the learning needs and the technological support required for learning (Zuhairi, Karthikeyan & Priyadarshana, 2019). However, an assumption exists that the use of online learning is beneficial to learners because it is convenient for them within the comfort of their home.…”
Section: Introductionmentioning
confidence: 99%