“…On the other hand, collaboration, consultation, multicultural competency, group facilitation, conflict resolution/mediation, supervision, and crisis intervention represent advanced counseling/human relations competencies not generally addressed in graduate training (Lovell & Kosten, 2000), but which are directly tied to the responsibilities identified by the participants (see Table 2). These advanced counseling/human relations competencies represent a significant change in expectations of new professionals, for prior research has not generally yielded the number of specific counseling/human relations skills that were identified in this investigation (i.e., Herdlein, 2004;Kretovics, 2002;Lovell & Kosten, 2000;Newton & Richardson, 1976;Ostroth, 1981). Perhaps these results are a reflection of the changing needs of students or the increasing demands on student affairs professionals in a competitive postsecondary education environment.…”