This article explores the factors influencing user preferences when choosing applications for remote food ordering. Based on a survey of users, three main factors were established that affect the choice of users of certain applications installed on desktop computers of users located both in the office and at home, laptops were also taken into account. The survey did not take into account applications installed on smartphones. The survey was conducted in three age groups. The survey data shows three determining factors influencing the choice of a particular application used by a user for remote food ordering.