Surveying the Solitudes: An Investigation into the Relationships between Human Computer Interaction and Software Engineering in Practice

Jerome, Bill; Kazman, Rick

doi:10.1007/1-4020-4113-6_4

Cited by 22 publications

(21 citation statements)

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“…There could still exist a considerable gap between result and dissemination regarding HCI publications. A study by Jerome and Kazman (2005) revealed that HCI results have not reached the mainstream. It can be argued that HCI results have been implemented in companies such as Facebook, Google, Apple, LinkedIn, Microsoft, and IBM, but one must take into account that these are classified as large companies and multinationals rather than small-and medium-sized enterprises (SMEs) or national.…”

Section: Practicementioning

confidence: 99%

“…Currently, none of these interest groups exist in Nigeria and although there exist the ISPON and the Nigeria Computer Society, their programs are not geared toward introducing HCI approaches in companies. A study by Jerome and Kazman (2005) revealed that the vast majority of professionals involved with HCI aspects in the industry came to the awareness of HCI through interpersonal relationships. The same study also indicated that most of these HCI practitioners and software engineers developed their knowledge in HCI through informal means.…”

Section: Practicementioning

confidence: 99%

“…Specifically in the study, software engineers were trained to conduct usability evaluation. It should be noted that in some software organizations, software engineers make decisions as regards HCI aspects such as user interface design (Dighe & Joshi, 2014;Jerome & Kazman, 2005). Thus, it should not be taken for granted that HCI practitioners are actually people with HCI backgrounds, and this could be one of the challenges to the uptake of HCI practices in the industry.…”

Section: Practicementioning

confidence: 99%

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Theory, Practice and Policy: An Inquiry into the Uptake of HCI Practices in the Software Industry of a Developing Country

Ogunyemi

Lamas

Adagunodo

et al. 2016

International Journal of Human–Computer Interaction

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With almost four decades of existence as a community, human-computer interaction (HCI) practice has yet to diffuse into a large range of software industries globally. A review of existing literature suggests that the diffusion of HCI practices in software organizations lacks theoretical guidance. Although many studies have tried to facilitate HCI uptake by the software industry, there are scarce studies that consider HCI practices as innovations that software organizations could or should adopt. Furthermore, there appears to be a lack of structure in the facilitation of HCI methodological development within the specialized emerging regions field such as Sub-Saharan Africa. In order to address this gap, an exploratory investigation regarding the state of uptake of HCI practices in Nigeria is conducted. The aim of this article is to improve our understanding regarding the state of HCI uptake in developing countries and the challenges prevailing. The findings show that HCI practice still remains within its infancy stage in most software companies. Universities are also lacking the required knowledge transfer of HCI to the students, and in effect themselves contributing to the lack of HCI skills in industry. Furthermore, government policies are in need of refinement and end-users' involvement in software development is not prioritized.

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Section: Practicementioning

confidence: 99%

Section: Practicementioning

confidence: 99%

Section: Practicementioning

confidence: 99%

See 1 more Smart Citation

Theory, Practice and Policy: An Inquiry into the Uptake of HCI Practices in the Software Industry of a Developing Country

Ogunyemi

Lamas

Adagunodo

et al. 2016

International Journal of Human–Computer Interaction

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“…Jerome and Kazman [15] investigated this relationship by asking software (SW) engineers and HCI practitioners separately about each other, reaching the conclusion that there are misunderstandings between the two groups. In our study we will concentrate only on the SW engineers and look at their everyday practice.…”

Section: Introductionmentioning

confidence: 99%

Are Engineers Condemned to Design? A Survey on Software Engineering and UI Design in Switzerland

Vukelja

Müller

Opwis

2007

Lecture Notes in Computer Science

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Abstract. In this paper we present the results of a descriptive online survey conducted among Swiss software developers regarding their engineering practices with a special focus on the design and development of user interfaces. This enables an insight into the everyday life of a software engineer and can lead usability practitioners, project managers and clients to a better level of cooperation in designing user interfaces through understanding how software engineers work. While software is developed and tested in a professional way, several problem areas were detected: firstly, software engineers frequently develop user interfaces alone, without the help of Human-Computer Interaction (HCI) professionals. Secondly, they have a limited knowledge of HCI. Thirdly, whilst they have contact to end users, they do not make use of this for user interface design. Finally, usability tests are rare and seldom result in big changes.

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“…Yazılım mühendisleri ve kullanılabilirlik/kullanıcı deneyimi profesyonelleri arasındaki tüm sürece yayılan eşgüdümlü bir iletişimin kurulamaması (Jerome ve Kazman, 2005), uzmanlıkları dışında olduğu halde yazılım mühendislerinin arayüz tasarımında da inisiyatif almak durumunda kalması (Vukelja vd., 2007) ve proje yönetim desteğinin verilmemesi (Gulliksen vd., 2004) temel sorunlar olarak dikkat çekmektedir. Smith vd.…”

Section: Teorik Arka Planunclassified

Türkiye’deki Kullanıcı Deneyimi Profesyonellerinin Profili, Çalışma Ortamları, Kullandıkları Yöntemler ve Mevcut İş Akışı İçindeki Konumları

İnal¹,

Rızvanoğlu²

2016

Galatasaray Üniversitesi İleti-Ş-Im Dergisi

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The Profiles of the Turkish User Experience Professionals, Their Work Environment, The Methods They Use and Their Position in the Workflow This study aims to present a detailed analysis on Turkish User Experience (UX) ecosystem by investigating the profiles of TurkishCette étude a pour but de présenter une analyse détaillée de l'écosystème d'expérience utilisateur (UX) turque en étudiant les profils des professionnels d'UX turc; les méthodes qu'ils utilisent dans leur processus et leur position dans ce processus. Un total de 91 professionnels UX ont participé à l'étude. Les résultats montrent que la plupart des participants travaillent dans les grandes entreprises du secteur privé situées à Istanbul. L'intérêt des petites entreprises envers UX est plus par rapport aux moyennes entreprises, mais les organisations publiques ont révélé un intérêt limité. Les participants ne se sont pas décrits comme étant bien informés sur UX. Afin de soutenir leur auto-amélioration dans leur lieu de travail, les participants veulent enrichir les canaux de communication et les sources dans l'organisation. Les participants ne pouvaient pas assister aux activités nationales et internationales sur UX et ils n'avaient aucune communication avec les communautés UX nationales et internationales. mots-clés: professionnels d'expérience utilisateur, expérience utilisateur (UX), Utilisabilité, Interaction homme-ordinateur ÖzBu çalışmanın amacı Türkiye'deki kullanıcı deneyimi profesyonellerinin profillerini, çalışma ortamlarını, çalışma sürecinde kullandıkları yöntemleri ve mevcut iş akışı içindeki konumlarını inceleyerek kullanıcı deneyimi ekosistemine yönelik kapsamlı bir analiz ortaya koymaktır. Çalışmada 91 kullanıcı deneyimi profesyoneli yer almıştır. Elde edilen bulgulara göre, katılımcıların çoğunlukla özel sektörde faaliyet gösteren, büyük ölçekli firmalarda çalışan ve İstanbul merkezli bir ekosistemin içerisinde yer aldıkları görülmüştür. Küçük ölçekli firmaların kullanıcı deneyimine ilgisi orta ölçekli firmalardan daha fazla olurken, kamu kurumlarının bu alanda oldukça sınırlı varlık gösterdiği belirlenmiştir. Katılımcıların kendilerini kullanıcı deneyimi konusunda yeterince bilgili görmedikleri tespit edilmiştir. Katılımcıların iş yaşamındaki gelişimlerini iyileştirmek için özellikle kurum içerisindeki iletişim kanallarını ve kaynaklarını zenginleştirmeyi istedikleri belirlenmiştir. Ayrıca katılımcıların gerek ulusal ve gerekse de uluslararası etkinliklere oldukça az katılım sağlayabildikleri, ulusal ve uluslararası kullanıcı deneyimi toplulukları ile etkin bir iletişimlerinin olmadığı görülmüştür.anahtar kelimeler: kullanıcı deneyimi profesyonelleri, kullanıcı deneyimi, kullanılabilirlik, insan bilgisayar etkileşimi

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Surveying the Solitudes: An Investigation into the Relationships between Human Computer Interaction and Software Engineering in Practice

Cited by 22 publications

References 0 publications

Theory, Practice and Policy: An Inquiry into the Uptake of HCI Practices in the Software Industry of a Developing Country

Theory, Practice and Policy: An Inquiry into the Uptake of HCI Practices in the Software Industry of a Developing Country

Are Engineers Condemned to Design? A Survey on Software Engineering and UI Design in Switzerland

Türkiye’deki Kullanıcı Deneyimi Profesyonellerinin Profili, Çalışma Ortamları, Kullandıkları Yöntemler ve Mevcut İş Akışı İçindeki Konumları

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