Theory, Practice and Policy: An Inquiry into the Uptake of HCI Practices in the Software Industry of a Developing Country

Ogunyemi, Abiodun; Lamas, David; Adagunodo, Emmanuel R.; Loizides, Fernando; Rosa, Isaías Barreto da

doi:10.1080/10447318.2016.1186306

Cited by 17 publications

(8 citation statements)

References 37 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The results show intermediate level of usability awareness and the limited knowledge of HCI practices. Another study was conducted to find the understanding and awareness level of HCI [20]. The results show that HCI practices and processes are at their beginning level in most of software houses.…”

Section: Related Workmentioning

confidence: 99%

A Study on Usability Awareness in Local IT Industry

Ashraf¹,

Khan²,

Tahir³

et al. 2018

ijacsa

View full text Add to dashboard Cite

Usability awareness receives more consideration by industry professionals and researchers throughout the world, but it is limited in Pakistan. This study reports survey results of the current state of usability awareness in the local Information Technology (IT) industry. Forty participants-IT practitioners from IT industrywere involved in the study. We used Usability Maturity Model (UMM) and content analysis methodology to discover the current status of usability awareness. The results indicate that 1) almost half (18 out of 40) of the participants were unaware of the term usability and related concepts, 2) there is shortage of HCI/Usability professionals in organizations, 3) most of the software companies were at unrecognized level of UMM and 4) they were also not interested in usability because of limited or no budget for it. The study also reveals a gap between usability awareness and its perceived usefulness among IT professionals.

show abstract

Section: Related Workmentioning

confidence: 99%

A Study on Usability Awareness in Local IT Industry

Ashraf¹,

Khan²,

Tahir³

et al. 2018

ijacsa

View full text Add to dashboard Cite

show abstract

“…Even with the continual call for the inversion of design paradigms and lenses in HCI and CSCW, few studies from Nigeria have examined the design and development frames informing the work of software practitioners [24,[26][27][28]. What these studies have shown are the assumptions and principles shaping the practice of the community; specifcally, the (mis)understanding of 'user's', 'cultures' and 'politics' in design and the approaches adopted and used for designing, developing and evaluating tools.…”

Section: Introductionmentioning

confidence: 99%

Software Project Work in an African Context: Myths, Maps and Messes

Adamu

2020

32nd Australian Conference on Human-Computer Interaction

View full text Add to dashboard Cite

Research in HCI and CSCW has consistently shown how software design approaches are an abstract idealisation of work practices, raising questions regarding the appropriateness and applicability of what might be considered as 'best practice' or 'doable practice' in project work. Such issues have magnifed the fundamental need for examining exactly how conventional (and generally Western) constructs, approaches and methods, widely adopted in the process of producing and deploying technologies, actually work. The paper reports fndings from a study that seeks to understand the implications for adopting 'well-known' practices for framing, undertaking, and analysis distributed and collaborative software project in the context of Nigeria. Findings show that documenting and analysing what is often considered as 'best practice', supposedly prescriptive maps and scripts for accomplishing work, necessitates considering how they get adopted, interpreted, and extended as 'orderly' and occasionally 'messy' alternatives, ofering some sensitivities for understanding the translocal features and transitional meaning of agile project work. CCS CONCEPTS • Human-centered computing → Human computer interaction (HCI); Empirical studies in HCI.

show abstract

“…Several studies have investigated the perception of knowledge about HCI and/or the use of HCI approaches in practice. We found 12 studies in literature using an ad hoc technique . These studies were not developed in the context of software development with SPCM model implementations.…”

Section: Introductionmentioning

confidence: 99%

“…These studies were not developed in the context of software development with SPCM model implementations. They show the practice of HCI, usability, and user experience (UX) in the industry for different countries (Korea, Switzerland, Germany, Italy, Nigeria, Malaysia, Brazil, and the United States and European countries), showing the difficulties and benefits of HCI.…”

Section: Introductionmentioning

confidence: 99%

“…Others show that the majority has a low level of knowledge on HCI or does not know well what usability is . Ogunyemi et al showed in their study that, although the majority of the organizations claim to be aware of HCI, the responses of the participants (by interview) about the HCI methods applied in their companies do not support this claim. The authors concluded that the perception of knowledge about HCI in those companies is inadequate.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

HCI in practice: An empirical study with software process capability maturity model consultants in Brazil

Gonçalves

Oliveira

Kolski

2018

J Software Evolu Process

View full text Add to dashboard Cite

Human‐computer interaction (HCI) and software engineering (SE) are undoubtedly important domains for the development of interactive systems. The quality of an interactive system is usually considered dependent on the user interface design and evaluation, which implies the use of HCI and SE approaches on the adequate software process. With the wide use of software process capability maturity (SPCM) models in the industry and their role of proposing best practices for software development and maintenance, some questions come up: To what extent are HCI approaches known and used to develop interactive systems? What is their level of use compared to SE approaches? To answer these questions, we conducted an empirical study in the Brazilian industry. Thirty‐six official consultants for the 2 SPCM models used in Brazil (CMMI‐DEV and MR‐MPS‐SW) provided us with their perception of knowledge and use concerning a set of predefined categories of approaches for HCI and SE that support the engineering practices of those SPCM models. By using a paired t test, we concluded that consultants of those models do not know and do not use HCI approaches as well as they know and use SE approaches. Moreover, they know little about HCI approaches, which may justify their poor use.

show abstract

Theory, Practice and Policy: An Inquiry into the Uptake of HCI Practices in the Software Industry of a Developing Country

Cited by 17 publications

References 37 publications

A Study on Usability Awareness in Local IT Industry

A Study on Usability Awareness in Local IT Industry

Software Project Work in an African Context: Myths, Maps and Messes

HCI in practice: An empirical study with software process capability maturity model consultants in Brazil

Contact Info

Product

Resources

About