Sustainability efforts in the fast fashion industry: consumer perception, trust and purchase intention

Neumann, Hannah L.; Martinez, Luisa M.; Martinez, Luis F.

doi:10.1108/sampj-11-2019-0405

Cited by 76 publications

(73 citation statements)

References 56 publications

(169 reference statements)

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“…The authors found a review in other studies related to the Intention (INT) variable that raised the question of the impact of the intention variable, examining the perceived satisfaction of students, behavioral intent, and e-learning effectiveness [12][13][14]. This analysis, therefore, explores the satisfaction of learners, behavioral intentions, and the Blackboard e-learning system's effectiveness [12][13][14][15][16][17][18][19][20]. Using a standard questionnaire, a total of 424 university students were surveyed.…”

Section: Literature Reviewmentioning

confidence: 99%

Effectiveness of Covid-19 Information through Social Media based on Public Intention

Yuniarto

Khozinaturrohmah²,

Rahman

2021

Appl. Inf. Syst. Manage.

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Corona Virus Disease-19 pandemic has changed people's habits today. Likewise, with the use of social media in terms of conveying information to the public. The government has now formed task forces in each region to prevent the spread of the virus. Among its duties is to convey information related to the prevention and spread of Corona Virus Disease-19. Considering that information delivery is deemed ineffective, some people do not fully know information about the Corona Virus Disease-19. The purpose of this study is to determine the effectiveness of information on Corona Virus Disease-19. To understand the relationship between the public's intention to end the Covid-19 pandemic and the effectiveness of Covid-19 information through social media the statistical analysis used is Cramer's V Non-Parametric Statistics, meanwhile, to find out whether the public's intention to end the Covid-19 pandemic affects the effectiveness of Covid-19 information through social media it is done through the partial least square approach. Questionnaire distribution via WhatsApp and made in google form to facilitate the distribution and filling. The number of responses was 401 respondents. The results obtained, the relationship between the latest education and attitudes when receiving hoax information and work relations with the frontline to end Corona Virus Disease-19 is that the community is declared insignificant, while the intention variable does not have a significant effect on the effectiveness factor. Different objects and respondents will be more interesting for further research as material for other researchers. Research results can be used as material for related parties, in this case the government to determine the media used to convey information about Covid-19.

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Section: Literature Reviewmentioning

confidence: 99%

Effectiveness of Covid-19 Information through Social Media based on Public Intention

Yuniarto

Khozinaturrohmah²,

Rahman

2021

Appl. Inf. Syst. Manage.

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“…Linked to corporate disclosure and reputation is the way it is perceived by the consumer. In their paper, Neumann, Martinez, and Martinez (2020) explore sustainability efforts in the fast fashion industry, focusing on three dimensions: consumer perception, trust and purchase intention. Regarding the environment, the impact of distinct industries is not the same.…”

Section: Content Of the Special Issuementioning

confidence: 99%

“…The influence of such efforts on consumers’ decisions is not entirely clear yet. Neumann et al (2020) have tried to shed some light on this question by examining consumers’ attitudes toward two renowned brands regarding their pro-environmental efforts. Based on previous research, the authors developed a framework that depicts the relationships between perceptions of social responsibility, consumer attitude, trust, purchase intention and perceived consumer effectiveness and empirically tested the model with an internationally diverse sample of consumers.…”

Section: Content Of the Special Issuementioning

confidence: 99%

Guest editorial

Simões

Duarte

Tanimoto

et al. 2021

SAMPJ

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Guest editorial IntroductionThis editorial presents an introduction to the special issue on the "Linkages and Complementarities between Ethics, Corporate Social Responsibility and Sustainability -Challenges for Science and Practice." This special issue originated at the fifth Symposium on Ethics and Social Responsibility Research 2019. The aim is to bring together a collection of original research papers that cover these three topics, promoting whenever possible a dialog to explore linkages and complementarities between them.Research related to topics of ethics, corporate social responsibility (CSR) and sustainability has gained increasing attention from both scholars and practitioners (Aguinis and Glavas, 2012;Carroll and Shabana, 2010;Treviño and Nelson, 2017) and motivated multiple special issues in various mainstream and specialist journals (Kudłak and Low, 2015). In practice, there is also an increasing expectation that organizations should be accountable for ensuring ethical internal and external processes, for the way they manage their relationship with the stakeholders, asking for a higher level of transparency in decision processes affecting society at large (Burchell and Cook, 2006;Carroll and Shabana, 2010;Treviño et al., 2014;Welsh et al., 2015). The same is true for environmental and social sustainability problems, which are increasingly important topics in public debates and concerns among individuals and communities (Murray et al., 2010;Stubblefield Loucks et al., 2010). Media pressure, for instance, may influence company disclosure in sectors such as fashion that is often under the spotlight (Auke and Simaens, 2019).Although the constructs of CSR and corporate sustainability have emerged from different streams in the literature, there are conceptual similarities and differences among them. Some argue that CSR is grounded in ethics and normative arguments, whereas corporate sustainability originated in a systems approach (Bansal and Song, 2017). In addition, although scholars in the 1970s focused mostly on CSR as opposed to the economic realities of profit maximization, in more recent decades, attention has also been devoted to corporate sustainability, often with a focus on its environmental dimension. Still, although CSR and corporate sustainability are clearly distinct constructs (Bansal and Song, 2017), the literature reveals a growing trend toward a more integrated approach to both topics that incorporates social, environmental and economic concerns into the equation. This trend seems quite compelling because, as Montiel (2008, p. 260) argues, "contemporary businesses must address economic prosperity, social equity, and environmental integrity before they can lay claim to socially responsible behaviour or sustainable practices." Hence, despite the separate pasts (Bansal and Song, 2017;Montiel, 2008), the constructs of CSR and corporate sustainability could share a common future (Montiel, 2008), and organizational ethics may well be the "magnetic force" behind this rapprochement.For instance, ...

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“…Purchase intention is the desire of an individual to purchase a product, based on their evaluation of the product (Grewal et al, 1998;Kang et al, 2013;Neumann et al, 2020;Wu & Chen, 2014). Intention to purchase goods is positively associated with the perceived value of the product (Grewal et al, 1998), with consumer's being more likely to repurchase goods they have experienced high satisfaction with (Mittal & Kamakura, 2001).…”

Section: Purchase Intentionmentioning

confidence: 99%

“…Purchase intention is defined as the desire of an individual to purchase a product, based on their evaluation of that product (Grewal et al, 1998;Kang et al, 2013;Neumann et al, 2020;Wu & Chen, 2014). This study adapted a three-item loyalty scale from Algesheimer et al, (2005), like the purchase intention scale used by Kang et al (2013).…”

Section: Purchase Intentionmentioning

confidence: 99%

Consumers’ Internal Motivations for Sustainable Consumption: An investigation into the effects of consumer image congruence and temporal orientation on the consumption of sustainable goods

Versteegh¹

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A need for a more environmentally concerned society features prominently in academic discussion, popular media, and popular consciousness. However, individuals continue to consume as they always have, with little predicted immediate change. A well-established conversation in the literature highlights the difference between consumer intentions and consumer behaviour with respect to purchasing sustainable goods. This thesis examines the academic understanding of what internal motivators may factor in an individual's decision to purchase a 'sustainable' good. Image congruence, self-construal, temporal orientation, and temporal discounting are examined in the context of purchasing sustainable goods. The conceptual basis for this research takes the perspective that whilst individuals and society may perceive the purchase of sustainable goods and pro-environmental behaviour as a positive behaviour, individuals may choose to postpone this behaviour, or defer to their own self-interest compared to the interests of the society. Furthermore, there is a cost to sustainable consumption, either monetary or in product effectiveness. Thus, consciously, or unconsciously consumers are responding to a product trade-off. This research contributes to the academy's understanding of how image congruence, self-construal, temporal orientation, and temporal discounting interact with each other and the interaction between these variables and sustainable goods purchases. To the best of the author's knowledge investigating the three theoretical threads in combination, has not before been accomplished. Image congruence and self-construal offer insights into an individual’s social value orientation. Temporal orientation and temporal discounting can explain how individuals consider actions in the context of the present and future. The inclusion of temporal orientation examines an individual's view of time and decision-making as a consequence of this context. Therefore, image congruence, self-construal, temporal orientation are three powerful internal motivators of behaviour, and their interaction is expected to help explain consumer decision making with respect to the purchase of sustainable goods. Combined, these three factors help to address the consumer trade-off described before. To better understand the nature of sustainable goods purchase intention the effect of age, gender, and parenthood were explored and tested. This research used a quantitative methodology; a survey distributed to an online survey panel was used to validate and test the conceptual model. The quantitative methodology chosen allows for the collection of a broad range of views from a broad range of participants. Image congruence, self-construal, and temporal orientation were tested using existing scales. Multiple contributions have been made using this approach, including the adaptation of temporal-discounting activity-based scenario to online panel data collection. An activity to understand how individuals perceive time was designed and an initial test performed. This activity contributes to an understanding of three commonly used term; present, near-future, and far-future. Scale refinement was undertaken to measure the study constructs better using online data collection while temporal discounting was measured using an online activity, rather than an existing scale. A challenge faced was in the construction of an activity, readily understood by survey panel members. Existing scales measuring image congruence, self-construal, and temporal orientation also measured information not necessary to this research and so were further refined. Development of a calculation style question was also tested. This question asked participants to make a choice relative to a baseline choice, for example, 'receive $0, plus $30', rather than, 'receive $30'. An understanding of how different age groups and family structures consider the future is offered, as well as how these individuals see themselves in relation to society. This understanding offers insight into the divide between attitude and behaviour. Image congruence and interdependent self-construal were found to be significant predictors of purchase intention. Differing effects were found in the presented model when participants had high or low interdependent self-construal, high or low independent self-construal, high or low income, were younger or older, and whether they were parents. When asked to categorise time, the majority of participants defined the boundary between present, and near future as occurring between 14 and 30 days, and the boundary between near future and far future was considered to occur between six months and twelve months.

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Sustainability efforts in the fast fashion industry: consumer perception, trust and purchase intention

Cited by 76 publications

References 56 publications

Effectiveness of Covid-19 Information through Social Media based on Public Intention

Effectiveness of Covid-19 Information through Social Media based on Public Intention

Guest editorial

Consumers’ Internal Motivations for Sustainable Consumption: An investigation into the effects of consumer image congruence and temporal orientation on the consumption of sustainable goods

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