The Palgrave Handbook of Corporate Sustainability in the Digital Era 2020
DOI: 10.1007/978-3-030-42412-1_22
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Sustainability in the Banking Industry Through Technological Transformation

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Cited by 9 publications
(4 citation statements)
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“…The banking industry and other fintech organizations provide this service to the Government, organizations, and general public. The inclusion of the latest trends and technologies is on the rise in this sector compared to other smart cities [276]. The provision of smart services to the residents is the basic philosophy of smart life in a smart city, and financial services are the basic unit of this philosophy.…”
Section: Smart Economymentioning
confidence: 99%
“…The banking industry and other fintech organizations provide this service to the Government, organizations, and general public. The inclusion of the latest trends and technologies is on the rise in this sector compared to other smart cities [276]. The provision of smart services to the residents is the basic philosophy of smart life in a smart city, and financial services are the basic unit of this philosophy.…”
Section: Smart Economymentioning
confidence: 99%
“…New agile workflows and strategies are required to drive the digital culture. Sustainable growth aids the process of digital transformation and generates the value-added resources for the clients [47]. Against this backdrop, it will be worthwhile to examine whether digitalisation is a multi-dimensional construct, consisting of digital culture, digital technology, and digital skillsets.…”
Section: Theoretical Lens and Hypotheses Developmentmentioning
confidence: 99%
“…The emergence of online banking has revolutionized how financial transactions are conducted, moving from physical branches to virtual platforms, thereby offering unprecedented convenience and accessibility to users. Starnawska (2021) explores the technological advancements that have driven the banking sector into the era of digitalization. The integration of mobile apps, biometric verification, artificial intelligence (AI), machine learning (ML) and blockchain has streamlined operations and improved the security and effectiveness of financial services.…”
Section: Introduction 1examination Of the Evolving Online Banking Lan...mentioning
confidence: 99%