Sustainability Perceptions in Tourism and Hospitality: A Mixed-Method Bibliometric Approach

Santos, Luís Lima; Cardoso, Lucília; Vila, Noelia Araújo; Brea, José António Fraiz

doi:10.3390/su12218852

Cited by 45 publications

(41 citation statements)

References 65 publications

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“…They hoped that tourism scholars would propose an innovative and creative transformation process for the tourism industry [57]. Previous research discussed crisis decision-making regarding tourism, international tourism product decisions [47], tourists' decision-making on tourist destinations [26], tourism risk perception and tourists' decision-making behavior [50] and hotel room rate decision-making [69]. However, research discussing a gap model of decision-making is lacking.…”

Section: Implications For Researchmentioning

confidence: 99%

“…Nevertheless, to the best of our knowledge, the previous literature has not found a crisis solution for tourism industry stakeholders. Most of the early literature may be limited to the exploration of a wide range of issues related to the quantitative or qualitative nature of second-hand data analysis related to tourism issues [23][24][25][26][27], tourism management issues and related strategic issues under the pandemic [28][29][30][31][32][33], and the satisfaction issues of accommodation and restaurants under the pandemic [34][35][36][37]. Some of the researchers study the economic issues that affect the tourism industry in the COVID-19 pandemic [38][39][40][41][42][43][44], discuss the psychological issues of travel stakeholders in the pandemic [45][46][47][48][49][50], or perform research on Tourism and Virtual Reality (VR) [51][52][53].…”

Section: Introductionmentioning

confidence: 99%

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Impact of the COVID-19 Pandemic on the Tourism Industry: Applying TRIZ and DEMATEL to Construct a Decision-Making Model

Chang

2021

Sustainability

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The impact of the COVID-19 pandemic on the tourism industry is still being sustained, and the response of the tourism industry is an indispensable element that is increasingly recognized. This response has led to the emergence of literature about the impact of COVID-19 on the stakeholders of the tourism industry, thereby contributing to the industry. Nonetheless, the criteria factors and investigated practices for the implementation of decision-making by stakeholders in the tourism industry have not been fully explored. This study adopts Teorija Rezhenija Izobre-tatelskikh Zadach (TRIZ) principles and Decision-Making Trial and Evaluation Laboratory (DEMATEL) methods to construct a gap model of tourism stakeholders (GMTS) which solves the tourism industry decision-making problem under COVID-19. With a research background in Taiwan’s tourism industry stakeholders made up of 15 expert participants, GMTS identified 11 criteria factors, of which the three most important criteria factors provide decision-making directions. The causal relationship between these criteria factors was examined, and a causal diagram was drawn to clarify the most important criteria factors. This research examined the criteria factor implementation perspective. Travel “bubble zones” that ensure both “safety and quality” were concluded upon under government policies in the countries and regions of the world. Furthermore, the tourism industry is responsible for the overall “planning and management” of the travel “bubble zones”. Therefore, the “quality management” criteria factor provides important key decision-making for tourism stakeholders. The research indicates that it is recommended to attach importance to the “quality management” of the international travel “bubble zone” as the priority decision-making criteria factor under the pandemic. Furthermore, conversion policies and tourism regulations are secondary criteria factors for improvement; when these two criteria factors are immediately improved, other criteria factors will be affected simultaneously and the degree of improvement will be weakened. In addition, GMTS was developed for the tourism industry. The article also provides research literature and practice implications for stakeholders in the tourism industry, thereby providing insight for tourism to obtain a clear understanding of how to prepare for the implementation of sustainable development.

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Section: Implications For Researchmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Impact of the COVID-19 Pandemic on the Tourism Industry: Applying TRIZ and DEMATEL to Construct a Decision-Making Model

Chang

2021

Sustainability

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“…To reap the economic benefits and address the concern for the environment, attention must be given to sustainable tourism practices and policies. Understanding the perceptions of the customers is also important; therefore, tourist destinations must focus on creating and offering products and value propositions that are perceived to be sustainable by the tourists (Santos et al, 2020).…”

Section: Introductionmentioning

confidence: 99%

Understanding Customer Perception on Sustainable Tourism and Related Practices Using Cluster Analysis: A Study in Indian Context

Jain¹,

Sharma²

2021

Paradigm: A Management Research Journal

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‘Sustainable tourism’ has emerged as an increasingly acceptable phenomenon and is widely recognized as an important factor in making a positive impact on protecting the environment as well as contributing to the economy. Several agencies and organizations worldwide promote sustainable tourism but the adoption and practice amongst the travellers have been seldom explored in the Indian context. This article attempts to identify the class of ‘sustainable tourists’ by identifying their demographic characteristics through the application of K-means cluster analysis. The results depicted that females are likely to be more sustainable than their male counterparts. Apart from that, young, more educated along with those in full-time employment are more likely to exhibit characteristics of a ‘sustainable tourist’. Further, this study is also successful in identifying specific practices in which a ‘sustainable tourist’ is likely to engage themselves. This article provides important implications for a range of stakeholders including tour and travel agencies, hoteliers as well as tourist guides who can reformulate their marketing strategies to include ‘sustainable tourists’ in their efforts to expand their customer base. It will also give useful insights to the administration and other authorities of the tourist destinations to minimize the damage and promote the culture of sustainable tourism.

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“…WT) area. The WoS, which is one of the most popular and well-accepted multidisciplinary databases of the world, was chosen for this study (Chang & McAleer, 2012;Álvarez-García et al, 2018;Lima Santos, et al, 2020). WoS database was chosen to list high-quality scientific papers on rural tourism because: (a) it has a good selection and coverage of publications (Álvarez-García et al, 2018); (b) it applies rigorous quality standards for scientific material selection (Falagas et al, 2008); (c) it provides advance options to refine the information of database search results (Falagas et al, 2008); and (d) it provides access to download the scientific material details from the database as metadata.…”

Section: Methodology and Datamentioning

confidence: 99%

Wildlife Tourism: A Synthesis of Past, Present, and Future Research Agenda

Kanta

Kaurav

Allam

et al. 2021

ENLIGHTENING TOURISM

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Wildlife tourism (WT) is an emerging sector of tourism, majorly meant to view and/or encounter wildlife in the wild, captive, and semi-captive settings. Because of the new emerging economies, there is an increased demand for wildlife destinations in both, developing and developed nations. However, a comprehensive study is lacking in WT. In this context, the present study seeks to bring together and discuss the key findings on WT from the present literature and propose new approaches to research using co-citation, co-authorship, and co-occurrence analyses. Further, the study also considers research on WT conducted so far like attitudes, birdwatching, conservation, economics, hunting, mammals, management, marine monitoring, negative impacts, positive impacts, captive wildlife, and

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Sustainability Perceptions in Tourism and Hospitality: A Mixed-Method Bibliometric Approach

Cited by 45 publications

References 65 publications

Impact of the COVID-19 Pandemic on the Tourism Industry: Applying TRIZ and DEMATEL to Construct a Decision-Making Model

Impact of the COVID-19 Pandemic on the Tourism Industry: Applying TRIZ and DEMATEL to Construct a Decision-Making Model

Understanding Customer Perception on Sustainable Tourism and Related Practices Using Cluster Analysis: A Study in Indian Context

Wildlife Tourism: A Synthesis of Past, Present, and Future Research Agenda

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