The COVID-19 pandemic has entailed an unprecedented health crisis with significant economic impacts in many sectors worldwide. The tourism sector has been one of the most affected, with significant impacts on the number of cancelled reservations, a decrease in international travel and changes in consumption behaviour. This study aims to analyse the main changes in promotion and marketing in the tourism sector in Spain after the pandemic. To this end, a qualitative analysis was carried out via questionnaire-based interviews with 65 experts in the areas of marketing, consumer behaviour and tourism. The main findings show that online information sources gained weight over consulting friends and relatives, and a great advance in digitization is expected, where physical travel agencies will be displaced by online platforms, except for specialized and advisory services. Additionally, technologies such as virtual reality (VR) or artificial intelligence (AI) may play an increasingly important role in the medium term.

In the post-Covid-19 era, tourism impacts and the role played by sustainable planning on the long-term success of destinations have gained renewed importance. Understanding the image and perceptions tourists hold of a destination is vital for tourism planning, as they play a key role in tourists’ decisions. Considering the importance of these two key concepts (perceptions and sustainability), the present paper contributes to the advancement of knowledge on sustainable tourism by characterizing the state of the art of Sustainability Perceptions in Tourism and Hospitality (SPTH). To this end, the scientific literature on the topic was mapped through a combination of three bibliometric analysis techniques, namely: evaluative, relational, and systematic bibliometric analysis. These were based on productivity and impact indicators, including SciVal topic prominence. The results reveal that sustainability perceptions in SPTH focus on tourists’, stakeholders’, and residents’ perceptions. These findings highlight the need for involving local communities in the destination planning process to align the outcomes of tourism development with their expectations. Finally, this paper presents an original methodological contribution, as it is the first to apply the SciVal topic prominence analysis to SPTH.

Purpose Over the last two decades, the concept of destination imagery (DY) has gained relevance in the academic literature due to its central role in the tourists’ destination choice process. However, there is still much to be explored within this topic, especially concerning DY processing. More specifically, the way external stimuli are processed in tourists’ memory is still unexplored. In this context, the purpose of this paper is to examine how DY is processed in individuals’ memories upon the reception of verbal stimuli related to food tourism destinations. Design/methodology/approach Through an online multilingual survey, imagery elements associated with European and Asian tourists’ favourite food tourism destinations were collected. Through a categorical content analysis, tourists’ perceptions were classified within Echtner and Ritchie’s (1993) tri-dimensional model’s dimensions. Results were examined against previous theories on DY. Moreover, a comparative analysis between the imagery of food tourism destinations held by Europeans and Asians tourists was carried out. Findings Results show that DY processing, when triggered by a food tourism destination stimulus, leans towards the holistic dimension, which reinforces previous theories on the topic, such as the very definition of destination image (DI), as well as the role of food on destination image. Moreover, differences were found between the type of destinations and the imagery processed by European and Asian tourists. Research limitations/implications The study is based on a significant data set, which comprised 1,186 responses, representativeness within the research universe cannot be assured. Although relatively equivalent volumes of data were collected from each of the two continents, there are significant discrepancies among the proportions of respondents from different countries within those two groups. Additionally, our theoretical model requires further validation through hypothesis verification procedures. This work builds theory, rather than testing it. In this context, it opens a research avenue for future studies adopting a more positivistic philosophical stance to research, which could submit the theories provided here to the scrutiny of rigorous, hypothesis testing, quantitative methods. Practical implications This paper provides an initial idea for destination managers about which aspects to highlight in their marketing campaigns. This particularly applies to destinations to which ethnic food is a relevant part of the tourist appeal, and whose managers intend to attract repeat visitors. Social implications The present study’s findings imply a series of suggestions for tourism practitioners. First, they provide an initial idea for destination managers about which aspects to highlight in their marketing campaigns. Originality/value The present study represents a first initiative of building a theoretical model of food tourism destinations’ imagery processing. Findings also provide original theoretical contributions to the concept of DY and lead to relevant managerial insights, particularly, into destinations aiming at attracting repeat, food-oriented tourists.

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