Sustainable City Logistics of Last-Mile Delivery and Returns on the E-Commerce Market. Various Groups of Stakeholders’ Perspectives – Aims and Scope of the Project

Kiba-Janiak, Maja; Cheba, Katarzyna; Witkowski, Jarosław; Jagoda, Agnieszka; Skowrońska, Agnieszka; Kołakowski, Tomasz; Baraniecka, Anna; Marcinkowski, Jakub; Mucowska, Magdalena

doi:10.15240/tul/004/2022-2-004

Cited by 4 publications

(1 citation statement)

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“…This causes more vehicles to travel in cities by creating pollution and congestion [7]. In e-commerce business, customer expectation is to receive the goods faster and cheaper, authorities consider the well-being of inhabitants above individual needs, transport companies try to minimize the cost by ignoring negative environmental impacts and e-commerce services aim to keep the customer satisfied [8]. It is clearly seen that the ambition of e-commerce stakeholders connects with logistics.…”

Section: Introductionmentioning

confidence: 99%

Circular Supply Chain Network Design for E-commerce

Kocaoğlu,

Bulut

2024

Gazi University Journal of Science

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There is a growing attention in circular economy through researchers, enterprises and goverments. The idea of circular economy is not to give any harm to enviroment while using material till end of its life and keeping it as much as possible in the cycle. From this point of view, to keep the material in cycle might be possible with a well-designed logistics infrastructure. In this study, the small and medium size enterprises (SMEs) that make sales through e-commerce and the way of handling e-commerce returns are brought forward. The case study created for footware industry in Istanbul and a network design is proposed. Afterwards, a linear programming is used to calculated to minimize cost. This study gives a clear and simple solution for SMEs to minimize the cost for handling return products while keeping the returns in the cycle.

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Section: Introductionmentioning

confidence: 99%

Circular Supply Chain Network Design for E-commerce

Kocaoğlu,

Bulut

2024

Gazi University Journal of Science

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The Increase in E-commerce Purchases and the Impact on the Newest European City Logistics Development

Campisi,

Russo,

Bouhouras

et al. 2023

TOTJ

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Background: In recent times, the advancement of urban logistics has encountered a series of pivotal challenges pertaining to the efficient distribution of goods and associated concerns such as congestion and pollution. In response, efforts have been directed towards identifying enhanced solutions. Notably, the growing development of electronic commerce of electronic commerce has underscored the necessity of devising viable approaches, both functionally and economically, to bolster the evolution of city logistics. The document focuses on a comparative analysis of e-commerce purchase demand data in Europe, focusing on two product macro-categories, namely clothing and e-grocery. It points out that the pandemic, but the health crisis has accelerated this practice. Objective: The acquired findings unequivocally validate the necessity for a fundamental reassessment of delivery transport methods, taking into account the perishability of materials, sustainable urban accessibility, and the incorporation of cutting-edge technologies. Methods: The comparison in the different European contexts and the different trends recorded with the variation of the macro product categories was defined by QGIS maps and they underline how some of the states have restored their context of demand for mobility while others have preferred online commerce by reducing physical movements. Results: Analysis of the available data revealed that between 2020 and 2022 e-commerce concerning clothing, online food purchase and home delivery these are the findings; for the clothing category,, the distribution remained very similar; for the online food purchase category, the situation is quite similar and for home delivery category of ready-to-eat restaurant and fast-food food, many countries exceeded percentages of 20%. Conclusion: This could lead to an improvement in urban mobility planning, prompting an integration of these issues within the Sustainable Urban Mobility Plans (SUMPs) and at the same time it would allow logistics service managers to be able to introduce more sustainable and efficient modal forms.

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Rural E-Customers’ Preferences for Last Mile Delivery and Products Purchased via the Internet before and after the COVID-19 Pandemic

Markowska

Marcinkowski

Kiba-Janiak

et al. 2023

JTAER

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The purpose of this paper is to assess the impact of the COVID-19 pandemic on rural e-customers’ preferences in terms of last mile delivery and products purchased via the Internet. This paper is based on the theory of last mile delivery (with a strong focus on the methods of delivery) and customers’ preferences. It combines both theories to fulfil the paper’s goal. In the paper, the literature review and multivariate data analysis of rural e-customers in Poland were used. The hypothesis states that there is a requirement for different last mile delivery solutions in rural areas than in urban areas in Poland. The research was carried out on a sample of 1071 adult Poles, who are residents of rural areas, using the standardized and structured computer-assisted interview (CAWI). The authors used the chi-square independence test, the Student t-test, one-way analysis of variance (ANOVA), regression models, and logistic models. The research shows that more than 60% of respondents living in rural areas order goods purchased online with a home delivery method and that online shopping preferences’ changes are not so significant after the occurrence of COVID-19. Both before and after the pandemic, rural e-customers made online purchases most often 2–3 times a month. Nevertheless, some differences in the preferences of rural e-customers in terms of last mile delivery and purchasing preference can be seen considering their age, gender, or family size. The survey found that smaller families were more likely to choose free home delivery with a free return after the pandemic. The research presented in this paper provides essential information for courier companies, stores, and online platforms alike. Knowledge of preferences and their changes after the occurrence of COVID-19 can support the reorganization of last mile delivery to meet the needs of e-customers and to adapt to the increasing demands for sustainable transportation.

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Sustainable City Logistics of Last-Mile Delivery and Returns on the E-Commerce Market. Various Groups of Stakeholders’ Perspectives – Aims and Scope of the Project

Cited by 4 publications

References 0 publications

Circular Supply Chain Network Design for E-commerce

Circular Supply Chain Network Design for E-commerce

The Increase in E-commerce Purchases and the Impact on the Newest European City Logistics Development

Rural E-Customers’ Preferences for Last Mile Delivery and Products Purchased via the Internet before and after the COVID-19 Pandemic

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