Sustainable management, balanced scorecard and small business: a systematic review and state of the art

Abstract

The Balanced Scorecard - BSC is a widely used tool in business management that allows implementing and controlling strategies. Today, in a context that demands efforts from all organizations for sustainable development, the BSC has become an excellent alternative to include sustainability in business management. However, when it comes to small business organizations, management tools like BSC and business sustainability face the greatest difficulties, barriers and limitations. Therefore, the objective is to map the frontier of knowledge that brings together sustainable management and BSC to small companies, allowing visualization of the paths covered and the ones to be taken through science. A systematic bibliographical research was developed identifying and analyzing the main scientific publications that intersect the themes mentioned above. The results show the need to increase research towards understanding and monitoring the transformation of small business management in terms of sustainable development. The importance of the use of management tools to improve the efficiency and effectiveness of the whole process has been confirmed, as well as that the BSC can play a relevant role. Thus, with this, researchers are expected to be more interested in the subject and more studies applied in small companies will come to be.

Perancangan Strategi terhadap Bisnis Fashion Muslim (Studi Kasus: PT. Fatahillah Anugerah Nibras)

“…Namun, bahkan dalam situasi pandemic sebelumnya, banyak perusahaan bertahan di pasar dengan alat manajemen strategis ini dan menjadi pendukung dan referensi perusahaan untuk pertimbangan di masa mendatang. Sementara itu, Barbosa et al (2020) dalam penelitiannya tentang tinjauan sistematik dan terkini dari balanced scorecard menunjukkan bahwa dalam kasus perusahaan kecil, menjadi perusahaan yang berkelanjutan merupakan suatu peluang dan bahkan dapat dijadikan sebagai nilai kompetitif untuk bertahan di masa depan. Penggunaan alat seperti balanced scorecard sangat penting untuk memungkinkan operasionalisasi, dan pengendalian strategi, serta keselarasan dengan tujuan dalam perusahaan.…”

A Conceptual Framework of Sustainability Balanced Scorecard to Enhance the Performance of Shared Service Centre

“…In recent years, sustainability has become an alternative preference for growth and achieving significance in organisations and academics. Hence, companies are striving to integrate into the foundation of environmentally acceptable and socially responsible corporate governance with activities oriented towards economic goals (Barbosa, Castañeda-Ayarza, & Ferreira, 2020). The word Sustainability comes from the roots with the division of the two words such as "sustain" and "ability," which generally mean "the capacity to maintain."…”

Balanced Scorecard for Circular Economy: A Methodology for Sustainable Organizational Transformation

“…Therefore, the BSC enables organizations to enhance their performance by linking the various parts of the organization and its members, in a concerted effort aimed at increasing the aims of the corporation [6]. Nevertheless, despite the numerous advantages associated with the BSC in enhancing organizational performance, its integration into SMEs poses a formidable challenge [7]. SMEs, characterized by their unique attributes, including limited resources, informal organizational structures, and a predominant focus on short-term survival, may initially seem less compatible with the structured and formalized processes typically associated with the BSC [8].…”